What is Yebber?

Yebber is an online review site with opinions left by real people in real situations. You can find information on where to shop, eat, catch a movie, relax, revitalize and get the honest opinions of people who have been there, done it and would like to share their experience they have with a local business or service. With Yebber and all the word of mouth marketing done here, it inevitably helps to improve the level of service provided by local businesses.

How can Yebber Reviews help my business?

In more ways than one. Yebber can be likened to an online opinion database for all kinds of businesses and services provided in Singapore. If your business is listed and reviewed at Yebber, you can be sure that there will be thousands of people reading it and getting to know more about your shop or service. Word of mouth marketing has never been bigger.

I found a review of my business on Yebber. What should I do?

Be happy and get involved! Your business has been noticed and reviewed by someone who visited your shop, so become part of the Yebber community - either as an individual reviewer or a business owner managing your business influence on Yebber.

Should I write reviews about my own company?

By all means do so, and to preserve the integrity of the site, DO mention that you are writing as the Business Owner - to keep the honesty intact. DO NOT review your own business anonymously or get your pals to write for you. Then you would not know what is real and what is not.

What if I get a negative review, what should I do?

DO NOT vent your anger at the reviewer. If you have anything to say to the reviewer, you can send a private message. Remember that any negative feedback gives you an opportunity to make improvements in your business or service. Any negative reviews also add weight to the positive reviews - making it honest and credible.

What if I get a positive review, what should I do?

DO express your happiness to the reviewer. There is no need to buy the person flowers or a brand new car, just a private message of thanks will do. Anything more than that is entirely up to you. Note that Yebber will not be held responsible for the happiness that you receive.

What if I feel that the review is inaccurate (either negetively or positively), what can I do?

Please sign in and contact the reviewer through our PM system in Yebber for clarification and/or request to have the reviewer edit the review if it is not accurately represented. If the reviewer is uncontactable and/or you do not receive a reply from the reviewer, do drop us an email, and we will assist to contact the reviewer on your behalf to seek clarification on the review submitted. We will likewise request the reviewer to edit the reviews if they are deemed inaccurate. If however, the reviewer wishes to stand by his ground, we will encourage the reviewer to get in touch with the business owner in question (through an agreed exchange of contact details) inorder to resolve the matter.

If however, we are unable to get in touch with the reviewer, we will assume that the reviewer does not wish to be contactable and/or does not wish to respond to the matter at hand and/or does not view the review and the matter as important. In such an event, we will remove the review at the request of the business owner on the grounds that the review is deemed inaccurate.

We will provide 7 days for the reviewer to respond to the email from Yebber. While waiting for the response from the reviewer, the review in question will be placed into the moderators queue and will not be visible to the public. It will remain in the moderators queue until the matter is resolved.

What if the information on my business is missing, incorrect or my business address has changed?

Click on the "Update Business Profile" link to make changes. We will review and confirm the changes with you before updating the information.

How do I list my business on Yebber?

1. First, Click Here to register an account. 2. Next, Login with your UserID and Password and add your company name, address, Postal Code and Website Address 3. You can also upload images of your shop or logo 4. After that, take part in our site marketing program by placing our banners on your website to direct your clients to post and read reviews on Yebber.com!

I would like my business to be more visible. Does Yebber accept paid advertisements or sponsored links?

Yes we do, starting from September 2007! Besides the free listings, Yebber has spots for you to place your business advertisements or make your listing more visible to the thousands of visitors to our site daily. Click here for more information on a package that suits your needs.

How can I direct more people to Yebber.com to read my business reviews?

Yebber has in place a simple marketing program for business owners. Simply put, it is a banner marketing program.You will see several banners listed below and their corresponding codes. Simple cut and paste the codes into your webpage and you will be able to direct people to Yebber.com to read your business reviews.

To identify that your shop, restaurant, cafe, business and services is being reviewed and rated at Yebber, you can request for a "We are at Yebber.com, reviewed and rated" decal to display it at your entrance or any prominent location within your place. To be eligible for this decal, your business need to have at least 1 review and with a rating of and above.

To request for the decal, please write to [email protected]. State your business name, branch/outlet, contact person's name, contact number and a mailing address for us to send the decals to you.