AIA

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1 Review

1 Robinson Road

Singapore
Postal code: Show postal code
Website: www.aia.com.sg
Category:
Services » Insurance Agencies

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Overall Rating:
» 1 Review for “AIA ” - Services

WishBoNe

06 Dec 2007 at 5:44 pm

Inaccurate review?

I used to have only one policy from AIA. Until another agent contacted me and asked me to purchase more policies as my coverage was never enough.

Each new meeting was supposed to be a follow up but I ended up being pressured to buy more. It was until I decided that I did a review and felt that I was over-buying and paying so much for too little coverage.

When I decided to cancel the new policies that weren't covering enough, things got ugly. Although I wasn't threatened directly, the underlying message was clear. I was messing with the wrong agent and manager.

It was a rather distressing time for me as I was to listen to the long tirade of a manager who was clearly forcing me to keep my policies despite the payments were too much and too little coverage.

He wanted to know the name of the 'unethical' agent I had 'hired'. Throughout the phone call, he was calling this agent 'unethical' and 'will suffer retribution' and forcing me to side with him.

I call that too aggressive and I don't like aggressive sellers.

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Rating given:1 stars

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Comments on this review:

Helmet said:
It is never enough no matter how much you buy. First cover your medical need, next is your life and endowment only when you have extra money. Buy too young, no money to pay. Buy later, too expensive.
06 Dec 2007 at 6:02 pm
claud said:
A friend of mine had the same bad experience with AIA, and decided to terminate the policy due to the high premium and little coverage. For terminating, policy holder has to go to the HQ.
06 Dec 2007 at 9:17 pm
claud said:
The wait at HQ took hours and the parking came up to quite an amount too. Never going to buy anything from them.
06 Dec 2007 at 9:20 pm
feizhu said:
I don't think this review is very objective. Even if the agents/managers are unethical, its wrong to blanket the company totally. Last I heard, AIA has 20 k agents. Black sheep?
06 Dec 2007 at 11:56 pm
Polarbear said:
Agree with FZ. My agent from AIA and have to say that he is good and professional.
07 Dec 2007 at 8:38 am
claud said:
Perhaps write about the agency instead? As for the one I mentioned above, its directed to the pdt not to any agent.
07 Dec 2007 at 9:19 am
feizhu said:
Claudia: If the product coverage is little and premiums are high, then why did your friend sign for it? I'm sure your friend went in with his/her two eyes open?
07 Dec 2007 at 10:45 am
feizhu said:
Just to share, insurance products are about the same just that different companies focus on different aspects so its about finding one which suits u best.
07 Dec 2007 at 10:47 am
claud said:
The policy was bought years ago, but later when spoke to another agent from another coy and compared the 2, found that AIA is more pricey even thou both covers the same thing. Lessons learned.
07 Dec 2007 at 11:37 am
claud said:
Yes, agree that insurance is a very personal thing. Hence the need for a good financial advisor to plan the right one for you. Not saying AIA is very bad, maybe the target is of higher status/income.
07 Dec 2007 at 11:40 am
WishBoNe said:
FZ: 20k agents, perhaps what I've met were just black sheeps.
07 Dec 2007 at 12:05 pm
feizhu said:
Claudia: policies change over time so its not fair to compare old and new policies. Trust me on this. I majored in this ;)
07 Dec 2007 at 2:06 pm
claud said:
FZ okok... u win ok...
07 Dec 2007 at 3:41 pm
eisburg said:
I never have any good experience with insurance agents. They either are good pushy or don't understand that I do not need another high premium low coverage policy.
09 Dec 2007 at 4:56 pm
claud said:
Perhaps insurance coy shld do a filtering when comes to getting agent. Get qualified and well trained agents would probably help solve the problem.
10 Dec 2007 at 11:47 am
12 more comments »