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Overall Rating:
1
They don't price tag their shoes - heels are averagely $99.90 each.
I bought 2 undisplayed pairs from their Chevron House outlet recently and almost immediately after, I saw one exact same pair at Gripz (their neighbour a couple of units away). Gripz was retailing this pair at $79.90 and their inner lining is of genuine leather (pardon my ignorance, but from what I see, Alegra's inner lining is not.) http://www.gripzshoes.com/shop/white-heel-s1211patplat.html
If it's a slight difference of a few dollars, I honestly wouldn't mind. But the price difference of $20 was too much for me not to try to do something about it... So the very same night, I wrote an email to them politely asking if they could advise / justify the variance. Otherwise, if I could return the shoes and get a full refund, or at least a refund of $20.
I was just trying my luck, really. Wasn't expecting much from them except an apology and some return and refund policy **** to close this feedback. BUT no, I've heard nothing from them since I sent the email one month ago. "Thumbs up" for their customer and after sales service...
I haven't worn this pair once, and oh, the other pair bites... real bad.
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