Amore Boutique Spa (East Point)

It is really with much frustration as i am writing this review.

I wanted to try out the highly-raved Amore massage service. So I called them up one day and asked for the price. The lady told me there was some $50 discount which I could not exactly remember what was it about. But being a customer, no one will refuse a discount so I gladly took up the offer and made an appointment.

Everything was nice till the paying part. There was this girl who was in formal wear, maybe their PR or something was trying to sell me their packages. She too, mentioned about the $50 discount. So when I mentioned I need to consider about signing up the package and left the place, I got a SMS from her.

She told me that she mistaken me for someone else and I do not have the $50 discount. Coincidentally, I left my debit card there and she told me she had to void the initial bill and bill me again without the discount. And when she sent me the SMS, she has already billed me, without informing me earlier.

I called back and explain that the lady who took my appointment mentioned about the discount and so did the PR lady. But after some 'investigation', the lady who took my appointment denied saying anything about the discount. The explaination the PR lady gave to me was just that it was a mistaken identity and she had no choice but to charge me the full price.

I wrote to the management of Amore and its been a week and I have yet to receive a reply. A 'mistaken identity' is not an acceptable explaination to me. In fact, I felt cheated of being told a discounted price, and only after my treatment, I was told of another price. And I was being billed without my consent.

Just my bad experience, maybe someone else had better experiences there. But I'll never go back again.