Great place for that unforgettable Dinner for 2 or perhaps a lazy afternoon food indulgence with the girls after your christmas shopping session. Believe Me.. You deserve to be pampered.
This Lobby Restaurant serves us with a great view of the greenary outside as well as the relaxing man-made waterfall, buzzling away all our stress and anxiety. Full Length High Glass Windows leaves an unobstructed view of the outside and somehow removes all obstruction of speech and promotes the openess in conversation.
The food is great. With sets and of sets of delightful yummilicious food on one side and beautiful desserts on the other corner. They offer i quote "exquisite international, Asian and local favourites on the menu. Our must-try signature dishes are Soya glazed gindara with braised somen, Crabmeat fried rice and Sheraton Towers Laksa served either fried or gravy style. Mouth-watering desserts that we are famous for include Chilled aloe vera jelly, Strawberry mille feuille, Mud Pie and Sheraton Towers’ own Ice Burger."
I would love to mention their fabulous sashimi which is so fresh that it melts in your mouth and smoked salmon and salad appetizers. They have a great way of presenting their appetizers and desserts in which i cannot but have to worship them with my eyes first before indulging in every bit of them.
I particularly love their durian cake. In which is served in the lunch buffet bad sadly have been gobbled up by the diners within 10 minutes of serving. However a great waitress brought me a piece FOC, or should i say on the house with orders from the chef after i repeatedly begged her for it.
And boy its really nice....
There are light durian sponge cakes on top in small cubes as decoration and a little cream. The inside of the cake is 80% made of REAL CREAMY DURIAN. So smooth and the texture was great. I can never have enough of that cake and its one of the best i've tasted so far.
So if you're there.. don't forget to drop by the cake display cabinate at the entrance of the THE DINING ROOM.. and its a great experience for me and i'm sure for you too.
Walking distance from Newton MRT Station, Shereton Towers is a perfect place for seminars, wedding and other posh events. Setting of this hotel is elegant and exquisite with a touch of a cosy home. Situated away from the buzzing orchard road yet still near to town, this hotel is a great place to put your guest in.
They have 3 great restaurants in the hotel and i would like to highlight the one in the Lobby. The view is great and what more the assortment of food is lagi great in which I will review about it later.
I went there for seminars a couple of times. Rather i find the ballrooms a little too tight, but thats perhaps the organiser's not so good arrangement. The food was great. Snacks were delicious and have a good assortments of cakes and finger food.
The stationary they provide is the usual pens and thin notepads in which i find their pens particularly smooth to write.. Perhaps i'm too bored in class.
The toilets were great. I'm quite a toilet critic, like many girls I do spend more time in the toilet and I expect it to feel great, look great, smell great and have more then enough amenities.. I've been to the ladies at the lobby and at the ballroom levels and they are all above average.
A nice place to have your wedding dinner, cocktail and whatsoever events. Great because no jams yet near to town... So if anybody wants a part 2 late night partying, they can head on down to orchard road which is but 3 mins away.
Me Me Me.. I ate here.. Since nobody review about it.. Hee Hee.. I'm going to be the first AGAIN!
Actually Frankly speaking, I still prefer the Outlet at Suntec City, the old deco looks great, though the tables and chairs look kopitiam like, but the food display is less cluttered, more jap look and seemed more exciting for me.
This new outlet accomodated the new interior deco. Food lined properly on the buffet table which is nothing more then a huge square centerpiece. At the sides there is a grilling and tappenyaki corner and on the other corner, you have pipping hot claypot noodles and other stuffs. What really interest me are these pot full of soups. They look exactly like a teapot with a cup as the cover.. Very interesting and with that a guaranteed funloving meal.
I was there for lunch and therefore no HUGE CRABS.. which I so long to have them. This outlet has got huge tables for big crowds as well as vertically louvered partitions for that more spacious look. Food is great as usual. I particularly like the assortment of tea bags the display.
First it feels good to be able to choose from those great display boxes. Secondly, I could never get to taste all types of the tea except for now. Thirdly, It was great fun with friends to be exchanging pointers on the different tasting teas.
The dessert counter was great as well. Me and my pals all had fun with the fondue.. contaminating the yummy chocolate with the juicy fruits, cakes and mushymellows..
In closing, I would say i would want to go back again, but certainly for dinner. I've calculated.. with this spread.. just eat more crabs and you'll get all the money's worth....
After the last dim sum at Zhou’s kitchen, it took some time before i regained my craving for our “Chinese tapas“. And this time round, i chose Kam Boat since my friends wanted a convenient location. Marina Square it is, how accessible. I must admit, when i first heard that Kam boat dim sum kitchen was in Marina Square, i was thinking where it was, since i never saw it everytime i went MS. Right, Kam boat location is very easy to find, if you are coming from the underground citylink. Upon coming up the escalator, they are at the entrance of MS, breeks cafe is also there.
The restaurant interior was smaller that what i expected from the outside, still it could seat about 50 thereabouts. Simple furnishings ooze a cosy feel, and we were quite surprise that the restaurant was barely filled on a Saturday afternoon. The lightning was very good, in fact one of the few places where i only took a few snaps and i’m happy with the photos.
Note that they have discount of 30% for dim sum on weekends 230-530pm. The prices i stated are all their original price before discount. Most of their dim sum are around 4 bucks, and after 30% discount, its around $2.80, which is rather cheap.
Steamed prawn dumpling ($4.20) I loved the jade-colour basket, which exuded a feel to enhance the flavour of the dim sum. The steamed prawn dumpling didn’t allow us to have the best of both worlds. The prawn within was crunchy and whole, but the skin was a tad thick, and sticked to the teeth. But with the discount, the har gau was barely a dollar each.
Steamed Xiao Long Bao ($4.20) I was never a big fan of Xiao Long Bao (XLB), this one here was all right, the soup stock gashed out of the skin when we took a bite, but having had one of the best and most expensive XLB before, this one paled in comparison.
Rice noodle roll with shrimp ($5.60) If it wasn’t for the 30% discount, i would feel that the shrimp cheong fun was too expensive. The shrimp, like the one in the har gau, was crunchy, rolled within the cheong fun, and together with the light sauce, made a good start for our meal.
Steamed siew mai with mushroom ($4.20) The notable difference between Kam Boat’s rendition and the norm was the addition of mushroom. Like the one i had at Zhou’s Kitchen, the mushroom didn’t really enhanced the flavour of the siew mai, since the porky and prawn taste was so strong. But it’s a nice change.
Steamed barbecued pork bun ($3.50) I think most kids don’t like char siew bun since they always had it for breakfast. But i always couldn’t resist ordering char siew bun from restaurants since theirs were always so good!
Steamed chives dumpling ($4) This was one of the more unpleasant choice, since nobody liked chives, i’ve no idea who went and ordered this.
Deep fried prawn dumpling with salad ($4.20) You know, deep fried prawn dumpling is always good, especially so when you dipped in the slightly sour salad sauce. Shiok!
Deep fried prawn with mango roll ($4.20) Besides salad, mango’s another good combination with fried prawn. The deep fried prawn with mango roll was crispy outside, crunchy with the prawns, and fruity with the mango.
Pan fried meat dumpling ($4) Meat dumpling or “wo tie” is often eaten together with ginger and vinegar. But since i didn’t like eating ginger and vinegar, i ate it on its own, and it was not bad.
Pan-fried carrot cake ($3.50) The pan fried carrot cake was nice, charred on the exterior, and soft inside. Personally, i felt that pan fried carrot cakes must show some char, if not the whole taste wouldn’t be there.
Deep fried seafood roll with mustard ($4.50) The bee hoon or whatever you called that, which wrapped around the deep fried seafood roll, provided the crisp crunchy bite. Although deep fried, the seafood roll didn’t lose its freshness. The usual scenario for deep fried stuff would be overly oily, but this one was not so.
Baked mini egg tart ($4.20) For some reason or the other, dim sum restaurants never seem to serve their egg tarts big. All came in mini size, how did they suppose we would be satisfied with the tiny, petite egg tart? Nonetheless, the mini egg tart was done exactly what i liked, the egg custard filling was soft, slightly “wet”, and the skin was crispy.
Steamed chicken feet ($3.50) I never ate chicken feet, so you need to try this one out yourself.
Steamed Glutinous rice ($3.50) The Chinese sausage or “la chang” injected the salty taste and enhanced the fragance of the glutinous rice. A vital ingredient for all glutinous rice. The mushroom, meat and rice portion was generous. Defintitely worth a try.
Total bill was $64.05 after a 30% discount for 4 person. There was some items like the steamed prawn dumpling and siew mai which we had two basket. We didn’t really order a lot since a friend was late and the last order was around 515pm. Still, Kam Boat was surprisingly good, much better than what i expected. The location is very accessible, the dim sum is cheap after the discount. And i think i’ll go back again.
You are always welcome to visit ladyironchef for a full-up on this trip. Whatever written herein are my genuine feelings expressed in words. Food, my dear, is what they call an adventure!
Right, sometimes there are so many stalls within a food centre that you don’t know which to order from. So being Singaporeans what do we do? We look at the Q, if that particular stall has long queue, we follow. The herd, or “kiasu” mentality. On my previous visit to Lau Pa Sat, it was during a weekday lunch crowd period, so the queue was ’super’ long. I didn’t order it back then, since i wasn’t really craving for char kway teow that time.
Thus, when i went back on my second visit on a Satarday afternoon, there was not a soul in sight, and despite wolfing down two burgers, and two fries, my friend and i couldn’t resist trying since there wasn’t any queue, and if you don’t try, you will find it a pity right?
Char Kuay Teow ($3) The serving of the char kuay teow was generous, in fact too much given its only $3. Not that i’m complaining anyway. The fried noodles were quite oily, the char kuay teow scent was definitely there. But somehow i felt it lack that particular “wow” factor. Well, there’s another reason to explain why i didn’t feel anything for it, perhaps the burgers and fries were blindfolding me!
You are always welcome to visit ladyironchef for a full-up on this trip. Whatever written herein are my genuine feelings expressed in words. Food, my dear, is what they call an adventure!
Hi Everyone! I've got a mix of both positives & areas that I'm not so agreeable about with Giant Megamart @ Tampines too.
But on the whole, I would love to give them some lee-way as all others with a retail chain becox it's challenging to operate large-scale operations even in a small country like Singapore :)
Thus far, apart from the PRC national staff deployed @ the DVD/ video counter (not sure if she's still there), the other staff/ promoters whom I've dealt with @ Giant were very polite & helpful. Sometimes, it does take them quite a while to search or find out & provide customers (like myself) an answer but I do see them putting in an effort to work things out with us.
The cashier counter Q-s are always very long during peak periods, regardless of whichever supermkt U visit in general. I do agree that the PRC cashiers can't converse in English but I was satisfied with their service becox they R polite even when there's a long Q.
One complaint I didn't like is the open-concept of fresh meat, fish - it was a turn-off where hygiene is concerned. People sneezing on them & handling them after picking their noses! Urgh! So I don't buy from that section.
the opening ceremony was a tragic nightmare that wasn't anything far from a stampede.
Unlike it's neighbour, IKEA who was a success in it logistics, COURTS was the direct opposite: it was terribly disorganised & so disorderly that the Queues were truncated; or ultimately "lost".
when the crowd finally died down after about a few days from its day of opening, we went down again, only to find the "getting-around" within its building from section to section quite messy.
And I do agree that it wasn't MEGA on the same scale as what we would expect in terms of variety. Unlike IKEA's staff who were really enthusiastic & perhaps more well-briefed in their roles & responsibilities even tho' the store is always crowded, the COURTS staff could leave some customers "stranded" in their enquiries.
I've visited the Hougang outlet mostly once a year when my juicer starts giving problems.
While I didn't have much to complaint about, I noticed that the staff who were assigned there didn't seemed very enthusiastic in serving customers.
The manager/ supervisor is slightly more attentive while the other staff were lazing around or some of them gave me the impression that they were not mentally alert i.e. blurr. I recalled that my hubby & myself had to probe them a few times before they got things done.
And last year, they made a mistake in handing us the wrong documents for an appliance bought (we took up some extended warranty plan) & we spotted it when we were about to leave the mall.
We went back to the store & the manager got things rectified & apologised. At least, they apologised. But I wouldn't rate their service as fantastic, it was jux average with room for improvement.
I've visited the boutique several times this year and the sales reps were very helpful with a smiley face even though I wasn't decked up in branded goods.
And I recalled calling the boutique on the day of their staff dinner & dance, where upon this sales rep who picked up the phone tried to assist me in my enquiry until she had to politely inform me that she needs to close the shop for the day as it was their annual event. And whether it was alright for me to drop by the following day to show them a picture of the Bebe dress that I was enquiring about.
Her tone of voice was really smiley & she's very courteous. well-groomed too!
But I observed that some of the latest Bebe apparel wasn't as readily available to Singapore as compared to the USA. So sometimes, when I changed my mind about not buying them in the USA, I might jux not find them in Singapore or maybe only seeing in our local store many months after.
Other than this minor complaint, the service was rated as good for me :)
I'm a user of Phyto items w/out any supervision since I was 15 years old.
Of late, I visited the spa & had been harassed by a consultant who pressurized me into signing on in-salon treatment packages.
Even after being told repeatedly that I wasn't based in S'pore most of the time & had very sensitive, oily scalp with prickly itch, she insisted that I use up the package before I leave S'pore in 2 weeks time - it didn't make sense at all becox this seems like a money-grabbing opportunity for the salon & might not be advisable for my scalp.
She didn't give me a systematic explanation on the products that she sold to me & kept hard-selling packages to me throughout the consultation. When I called her at the salon for further clarifications, she said that she didn't understand my questions. What was worse is that condescending tone of voice that was unacceptable in the service industry. I paid the owner a courtesy call but nothing came out of it. All she said was the salon is very busy & to check with the Creative Director. No apologies, nothing.
Great place for that unforgettable Dinner for 2 or perhaps a lazy afternoon food indulgence with the girls after your christmas shopping session. Believe Me.. You deserve to be pampered.
This Lobby Restaurant serves us with a great view of the greenary outside as well as the relaxing man-made waterfall, buzzling away all our stress and anxiety. Full Length High Glass Windows leaves an unobstructed view of the outside and somehow removes all obstruction of speech and promotes the openess in conversation.
The food is great. With sets and of sets of delightful yummilicious food on one side and beautiful desserts on the other corner. They offer i quote "exquisite international, Asian and local favourites on the menu. Our must-try signature dishes are Soya glazed gindara with braised somen, Crabmeat fried rice and Sheraton Towers Laksa served either fried or gravy style. Mouth-watering desserts that we are famous for include Chilled aloe vera jelly, Strawberry mille feuille, Mud Pie and Sheraton Towers’ own Ice Burger."
I would love to mention their fabulous sashimi which is so fresh that it melts in your mouth and smoked salmon and salad appetizers. They have a great way of presenting their appetizers and desserts in which i cannot but have to worship them with my eyes first before indulging in every bit of them.
I particularly love their durian cake. In which is served in the lunch buffet bad sadly have been gobbled up by the diners within 10 minutes of serving. However a great waitress brought me a piece FOC, or should i say on the house with orders from the chef after i repeatedly begged her for it.
And boy its really nice....
There are light durian sponge cakes on top in small cubes as decoration and a little cream. The inside of the cake is 80% made of REAL CREAMY DURIAN. So smooth and the texture was great. I can never have enough of that cake and its one of the best i've tasted so far.
So if you're there.. don't forget to drop by the cake display cabinate at the entrance of the THE DINING ROOM.. and its a great experience for me and i'm sure for you too.
Rating given:
Walking distance from Newton MRT Station, Shereton Towers is a perfect place for seminars, wedding and other posh events. Setting of this hotel is elegant and exquisite with a touch of a cosy home. Situated away from the buzzing orchard road yet still near to town, this hotel is a great place to put your guest in.
They have 3 great restaurants in the hotel and i would like to highlight the one in the Lobby. The view is great and what more the assortment of food is lagi great in which I will review about it later.
I went there for seminars a couple of times. Rather i find the ballrooms a little too tight, but thats perhaps the organiser's not so good arrangement. The food was great. Snacks were delicious and have a good assortments of cakes and finger food.
The stationary they provide is the usual pens and thin notepads in which i find their pens particularly smooth to write.. Perhaps i'm too bored in class.
The toilets were great. I'm quite a toilet critic, like many girls I do spend more time in the toilet and I expect it to feel great, look great, smell great and have more then enough amenities.. I've been to the ladies at the lobby and at the ballroom levels and they are all above average.
A nice place to have your wedding dinner, cocktail and whatsoever events. Great because no jams yet near to town... So if anybody wants a part 2 late night partying, they can head on down to orchard road which is but 3 mins away.
Rating given:
Me Me Me.. I ate here.. Since nobody review about it.. Hee Hee.. I'm going to be the first AGAIN!
Actually Frankly speaking, I still prefer the Outlet at Suntec City, the old deco looks great, though the tables and chairs look kopitiam like, but the food display is less cluttered, more jap look and seemed more exciting for me.
This new outlet accomodated the new interior deco. Food lined properly on the buffet table which is nothing more then a huge square centerpiece. At the sides there is a grilling and tappenyaki corner and on the other corner, you have pipping hot claypot noodles and other stuffs. What really interest me are these pot full of soups. They look exactly like a teapot with a cup as the cover.. Very interesting and with that a guaranteed funloving meal.
I was there for lunch and therefore no HUGE CRABS.. which I so long to have them. This outlet has got huge tables for big crowds as well as vertically louvered partitions for that more spacious look. Food is great as usual. I particularly like the assortment of tea bags the display.
First it feels good to be able to choose from those great display boxes. Secondly, I could never get to taste all types of the tea except for now. Thirdly, It was great fun with friends to be exchanging pointers on the different tasting teas.
The dessert counter was great as well. Me and my pals all had fun with the fondue.. contaminating the yummy chocolate with the juicy fruits, cakes and mushymellows..
In closing, I would say i would want to go back again, but certainly for dinner. I've calculated.. with this spread.. just eat more crabs and you'll get all the money's worth....
Rating given:
After the last dim sum at Zhou’s kitchen, it took some time before i regained my craving for our “Chinese tapas“. And this time round, i chose Kam Boat since my friends wanted a convenient location. Marina Square it is, how accessible. I must admit, when i first heard that Kam boat dim sum kitchen was in Marina Square, i was thinking where it was, since i never saw it everytime i went MS. Right, Kam boat location is very easy to find, if you are coming from the underground citylink. Upon coming up the escalator, they are at the entrance of MS, breeks cafe is also there.
The restaurant interior was smaller that what i expected from the outside, still it could seat about 50 thereabouts. Simple furnishings ooze a cosy feel, and we were quite surprise that the restaurant was barely filled on a Saturday afternoon. The lightning was very good, in fact one of the few places where i only took a few snaps and i’m happy with the photos.
Note that they have discount of 30% for dim sum on weekends 230-530pm. The prices i stated are all their original price before discount. Most of their dim sum are around 4 bucks, and after 30% discount, its around $2.80, which is rather cheap.
Steamed prawn dumpling ($4.20)
I loved the jade-colour basket, which exuded a feel to enhance the flavour of the dim sum. The steamed prawn dumpling didn’t allow us to have the best of both worlds. The prawn within was crunchy and whole, but the skin was a tad thick, and sticked to the teeth. But with the discount, the har gau was barely a dollar each.
Steamed Xiao Long Bao ($4.20)
I was never a big fan of Xiao Long Bao (XLB), this one here was all right, the soup stock gashed out of the skin when we took a bite, but having had one of the best and most expensive XLB before, this one paled in comparison.
Rice noodle roll with shrimp ($5.60)
If it wasn’t for the 30% discount, i would feel that the shrimp cheong fun was too expensive. The shrimp, like the one in the har gau, was crunchy, rolled within the cheong fun, and together with the light sauce, made a good start for our meal.
Steamed siew mai with mushroom ($4.20)
The notable difference between Kam Boat’s rendition and the norm was the addition of mushroom. Like the one i had at Zhou’s Kitchen, the mushroom didn’t really enhanced the flavour of the siew mai, since the porky and prawn taste was so strong. But it’s a nice change.
Steamed barbecued pork bun ($3.50)
I think most kids don’t like char siew bun since they always had it for breakfast. But i always couldn’t resist ordering char siew bun from restaurants since theirs were always so good!
Steamed chives dumpling ($4)
This was one of the more unpleasant choice, since nobody liked chives, i’ve no idea who went and ordered this.
Deep fried prawn dumpling with salad ($4.20)
You know, deep fried prawn dumpling is always good, especially so when you dipped in the slightly sour salad sauce. Shiok!
Deep fried prawn with mango roll ($4.20)
Besides salad, mango’s another good combination with fried prawn. The deep fried prawn with mango roll was crispy outside, crunchy with the prawns, and fruity with the mango.
Pan fried meat dumpling ($4)
Meat dumpling or “wo tie” is often eaten together with ginger and vinegar. But since i didn’t like eating ginger and vinegar, i ate it on its own, and it was not bad.
Pan-fried carrot cake ($3.50)
The pan fried carrot cake was nice, charred on the exterior, and soft inside. Personally, i felt that pan fried carrot cakes must show some char, if not the whole taste wouldn’t be there.
Deep fried seafood roll with mustard ($4.50)
The bee hoon or whatever you called that, which wrapped around the deep fried seafood roll, provided the crisp crunchy bite. Although deep fried, the seafood roll didn’t lose its freshness. The usual scenario for deep fried stuff would be overly oily, but this one was not so.
Baked mini egg tart ($4.20)
For some reason or the other, dim sum restaurants never seem to serve their egg tarts big. All came in mini size, how did they suppose we would be satisfied with the tiny, petite egg tart? Nonetheless, the mini egg tart was done exactly what i liked, the egg custard filling was soft, slightly “wet”, and the skin was crispy.
Steamed chicken feet ($3.50)
I never ate chicken feet, so you need to try this one out yourself.
Steamed Glutinous rice ($3.50)
The Chinese sausage or “la chang” injected the salty taste and enhanced the fragance of the glutinous rice. A vital ingredient for all glutinous rice. The mushroom, meat and rice portion was generous. Defintitely worth a try.
Total bill was $64.05 after a 30% discount for 4 person. There was some items like the steamed prawn dumpling and siew mai which we had two basket. We didn’t really order a lot since a friend was late and the last order was around 515pm. Still, Kam Boat was surprisingly good, much better than what i expected. The location is very accessible, the dim sum is cheap after the discount. And i think i’ll go back again.
You are always welcome to visit ladyironchef for a full-up on this trip. Whatever written herein are my genuine feelings expressed in words. Food, my dear, is what they call an adventure!
Rating given:
Right, sometimes there are so many stalls within a food centre that you don’t know which to order from. So being Singaporeans what do we do? We look at the Q, if that particular stall has long queue, we follow. The herd, or “kiasu” mentality. On my previous visit to Lau Pa Sat, it was during a weekday lunch crowd period, so the queue was ’super’ long. I didn’t order it back then, since i wasn’t really craving for char kway teow that time.
Thus, when i went back on my second visit on a Satarday afternoon, there was not a soul in sight, and despite wolfing down two burgers, and two fries, my friend and i couldn’t resist trying since there wasn’t any queue, and if you don’t try, you will find it a pity right?
Char Kuay Teow ($3)
The serving of the char kuay teow was generous, in fact too much given its only $3. Not that i’m complaining anyway. The fried noodles were quite oily, the char kuay teow scent was definitely there. But somehow i felt it lack that particular “wow” factor. Well, there’s another reason to explain why i didn’t feel anything for it, perhaps the burgers and fries were blindfolding me!
You are always welcome to visit ladyironchef for a full-up on this trip. Whatever written herein are my genuine feelings expressed in words. Food, my dear, is what they call an adventure!
Rating given:
Hi Everyone! I've got a mix of both positives & areas that I'm not so agreeable about with Giant Megamart @ Tampines too.
But on the whole, I would love to give them some lee-way as all others with a retail chain becox it's challenging to operate large-scale operations even in a small country like Singapore :)
Thus far, apart from the PRC national staff deployed @ the DVD/ video counter (not sure if she's still there), the other staff/ promoters whom I've dealt with @ Giant were very polite & helpful. Sometimes, it does take them quite a while to search or find out & provide customers (like myself) an answer but I do see them putting in an effort to work things out with us.
The cashier counter Q-s are always very long during peak periods, regardless of whichever supermkt U visit in general. I do agree that the PRC cashiers can't converse in English but I was satisfied with their service becox they R polite even when there's a long Q.
One complaint I didn't like is the open-concept of fresh meat, fish - it was a turn-off where hygiene is concerned. People sneezing on them & handling them after picking their noses! Urgh! So I don't buy from that section.
Rating given:
the opening ceremony was a tragic nightmare that wasn't anything far from a stampede.
Unlike it's neighbour, IKEA who was a success in it logistics, COURTS was the direct opposite: it was terribly disorganised & so disorderly that the Queues were truncated; or ultimately "lost".
when the crowd finally died down after about a few days from its day of opening, we went down again, only to find the "getting-around" within its building from section to section quite messy.
And I do agree that it wasn't MEGA on the same scale as what we would expect in terms of variety. Unlike IKEA's staff who were really enthusiastic & perhaps more well-briefed in their roles & responsibilities even tho' the store is always crowded, the COURTS staff could leave some customers "stranded" in their enquiries.
Quite a let-down I would think :(
Rating given:
I've visited the Hougang outlet mostly once a year when my juicer starts giving problems.
While I didn't have much to complaint about, I noticed that the staff who were assigned there didn't seemed very enthusiastic in serving customers.
The manager/ supervisor is slightly more attentive while the other staff were lazing around or some of them gave me the impression that they were not mentally alert i.e. blurr. I recalled that my hubby & myself had to probe them a few times before they got things done.
And last year, they made a mistake in handing us the wrong documents for an appliance bought (we took up some extended warranty plan) & we spotted it when we were about to leave the mall.
We went back to the store & the manager got things rectified & apologised. At least, they apologised. But I wouldn't rate their service as fantastic, it was jux average with room for improvement.
Rating given:
I've visited the boutique several times this year and the sales reps were very helpful with a smiley face even though I wasn't decked up in branded goods.
And I recalled calling the boutique on the day of their staff dinner & dance, where upon this sales rep who picked up the phone tried to assist me in my enquiry until she had to politely inform me that she needs to close the shop for the day as it was their annual event. And whether it was alright for me to drop by the following day to show them a picture of the Bebe dress that I was enquiring about.
Her tone of voice was really smiley & she's very courteous. well-groomed too!
But I observed that some of the latest Bebe apparel wasn't as readily available to Singapore as compared to the USA. So sometimes, when I changed my mind about not buying them in the USA, I might jux not find them in Singapore or maybe only seeing in our local store many months after.
Other than this minor complaint, the service was rated as good for me :)
Rating given:
I'm a user of Phyto items w/out any supervision since I was 15 years old.
Of late, I visited the spa & had been harassed by a consultant who pressurized me into signing on in-salon treatment packages.
Even after being told repeatedly that I wasn't based in S'pore most of the time & had very sensitive, oily scalp with prickly itch, she insisted that I use up the package before I leave S'pore in 2 weeks time - it didn't make sense at all becox this seems like a money-grabbing opportunity for the salon & might not be advisable for my scalp.
She didn't give me a systematic explanation on the products that she sold to me & kept hard-selling packages to me throughout the consultation. When I called her at the salon for further clarifications, she said that she didn't understand my questions. What was worse is that condescending tone of voice that was unacceptable in the service industry. I paid the owner a courtesy call but nothing came out of it. All she said was the salon is very busy & to check with the Creative Director. No apologies, nothing.
Rating given: