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10 Mar 2012 at 12:17 pm
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Such a DISSAPOINTING and embarrassing experience with ISETAN Scotts –DKNY Watches counter staff! - 9th of March around 8.30PM (Private Sale). I felt like I was quarreling with those aunties in food court and not shopping in an elegant shopping centre- ISETAN. I bought one DKNY watch during the private Sale, and as usual I requested to have that piece altered. This is not the first time I’ve bought a DKNY watch from ISETAN Scotts and each time I have always had my watch altered there with no problem as otherwise the watch would have been simply useless, could not be used as it was too loose However, today, they (read: the counter staffs, a guy and two ladies - Norsinah and a lady who claimed herself as the person in charge) said they could not do the alteration as they were busy because ISETAN was having a private sale and they asked me to come back on the next days. Actually I have bought that piece earlier around 6.30 PM and when the guy told me that they were busy around ... [Read more] |
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Poor thing.. it must have been very stressful for you. To be fair to Isetan, most of them (wearing Isetan's uniform) are courteous & helpful. Could these ladies be directly employed by DKNY?
16 Mar 2012 at 3:08 pm