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28 Dec 2007 at 3:30 pm
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UPDATE (6 May 2008) - Hey guys, quick update. SCT plays a MEDIATOR role. They do not have the power to enforce a refund as the contract specifically stated there's no refund. At the first "consultation" session at SCT, I argued that the industry standard for booking a spa session is maximum 7 days, and the Registrar agreed. As a result, I can now book for a session giving True Spa 3-4 days advance notice. I've gone for 2 sessions now. My objective now is just to finish off the package, and put this whole episode behind me. My recommendation is to lodge your complaint with SCT - it costs $10 only and at least you can get your money's worth in terms of the services. I'm willing to coach anyone through the process, but I find it difficult to send documents via yebber. My email is [email protected] - pls drop me a line if you need some help. ====================== [Read more] |
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- claud said:
Looks like you've got a very very bad experience with them. Hope CASE will be able to help you. Can feel your frustration.
28 Dec 2007 at 4:05 pm - wong said:
Calling all victims of True Spa lets all band together. CASE can take tougher action if they see a wider problem
28 Dec 2007 at 7:10 pm - wong said:
hi my advice: write to STForum on line the press will cover when they see that more and more victms are coming forth
29 Dec 2007 at 10:32 am - 8 more comments »
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Frankly, CASE is not much help. They just write a letter on your behalf, and that's it. SCT (Small Claims Tribunal) is much more effective.
06 May 2008 at 10:57 pm