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Jun-Air Travel

06 Feb 2014 at 10:20 am

Over this Chinese New Year, I accompanied my mum to travel to China, hailuogou. I have to give a very serious warning to the pple reading this page, and I am extremely glad u are doing your homework before booking.

1) Sales Staff Lina
My mum purchased the tour ticket from their sales counter at Chinatown. She was being served by Lina, a girl from China. My mum was bought over by what she recommended and purchased three tickets without asking me. FYI, my mum said her attitude was good when selling the packages.

Then, called to chase for payment. And may I add, spoke rudely. I then dropped them an email saying that I want to do he briefing and payment together, rude and absolutely unprofessional reply from Lina. I am absolutely not expecting a one sentence reply from a salesperson, without any greetings and whatsoever.

When we went to make the payment, her attitude was horrible as if we owe her money. My mum said it was totally different from the previous time they met.

The...

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