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hengsc's Latest Review
 01 Apr 2008 at 10:45 pm

Secret garden -- a TOTAL disappointment with the restaurant


I booked online with the restaurant to have a couple meal , for my boyfriend birthday on monday. It was meant as a surprise for him


At first things seems fine, Owner called me back on tuesday to propose the menu and we decided on the appetiser, main course and the cake/dessert for him.


On friday, the day of the celebration, i arrived at the restaurant with a big surprise. BUT an UNPLESANT one, they did not have my name on the reservations list. The person attending to me, doesnt even seem apologetic.


i was expecting my seat will be ready since i made the reservation on monday and the owner has called back on tuesday. This is TURNOFF no1. they had to set up the table in front of us..


Then they came with the menu to my boyfriend and me. this wasTURNOFF no 2. All the food planned for already on Tuesday was not conveyed through. i meant to let my boyfriend sit comfortably and the meal to be sent and not...   


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On the review for My Secret Garden
  1. hengsc
    hengsc said:
    i dont think he is new. for your information, the owner was the one who took called me on tuesday, apparently, he didnt even bother to pass our converation and order to his staff
    02 Apr 2008 at 10:47 pm
Commented
On the review for My Secret Garden
  1. yummy
    yummy said:
    I can imagine how frustrated you were. The manager must be very inexperience.
    01 Apr 2008 at 10:58 pm
  2. claud
    claud said:
    Was the manager new? If I were you, they would have gotten worst from me. Hahaha! But that's me lah. I'm sure ur bf still enjoyed his bday with you no matter what happened. :)
    02 Apr 2008 at 12:48 am
  3. Bobo
    Bobo said:
    huh that bad.. but everyone raved about the service. maybe he was new like claud said... mm
    02 Apr 2008 at 5:54 am
  4. 1 more comment »

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