This brand used to have an outlet at Arcade (Raffles Place) but it closed down and then I switched to this outlet. But frankly, I still prefer the previous brand (Mao Kong) that was occupying the same place before this brand opened at Arcade. (The staff did not change, so probably it’s a change of Franchise by the same SG boss?)
I started having green milk tea when the brands like Koi came about. But it was this outlet that I started getting other types of add-on stuff (i.e. other than black pearl). This brand has the “Han Tien” which is a little like jelly (but harder) and in column-shape.
On their Green Milk Tea, it falls short compared to brands like Koi and Gong Cha. The milk taste (or is it creamer?) is far stronger than the tea. At least the previous brand (Mao Kong) has 2 variety of green milk tea where one is stronger tea taste than the other.
I had their Longan Milk Tea before and it was nice to have both the dried longan taste, as well as to get some bits of the dried longan in the drink. But there was once a colleague bought their Almond Milk Tea, which seems that it was too powdery (of the almond) and doesn’t taste good.
They offer one-dish food menu also, and they have some seats in the shop for dine-in / drink-in... They also participate in the rewards program (Perx), which allow a frequent drinker, to accumulate points and get free drinks.
When I first walked pass this outlet on a weekday afternoon, I didn’t recognize that it belongs to Gong Cha, since the signboard actually wrote T Cafe. There was no queue at all, and the outlet looked big but quite empty and the menu list wasn’t very obvious. But I caught the sign on the fridge – it says Gong Cha. Compared to the Koi downstairs in the same building (but facing the street), where there seems to be customers at any time of the day and any time of the week, this Gong Cha outlet is really pathetic.
But it’s a perfect discovery for a customer who wants to have a place to enjoy a cup of milk tea, and not be disturbed. This outlet has just 4 or 5 tables, each differently styled. So you can choose your favourite type of seat and sit there enjoying your milk tea and your own book. The same area is for playing board games, and they charge by per-hour. Compared to those board games café, I don’t see a wide selection here, and because they adopt quite an open concept, you probably won’t get much “kick” from having to play quietly here.
There isn’t much service to expect from here, and I hardly see the staff come out of the counter to clean the table. Given the low customer turnover on a weekday afternoon, this is acceptable, or even desirable – since you won’t get “chased out” by the staff.
They have both the 'normal' chairs as well as the purple cozy armchair. They thoughtfully kept the cozy armchair to the sides of the cafe, where one can sit lazily in it and look over the glass walls onto the shoppers taking the escalators. It's a good way to rest your mind after a 'busy' day shopping along Orchard Road. The high ceiling at this outlet, together with the adjacent bookstore gives the whole place a clean refreshing feeling.
They have a pretty wide selection of food, considering the size of the cafe. Among the drinks, the iced Singapore sling caught my eye - non-alcoholic of course. I was told that I have to wait 5 minutes for the tea to brew. Not exactly a Singapore sling mocktail in my opinion, since it doesn't have much of pineapple taste, but rather just the resemblance in colour (seems like raspberry tea...). But it's a real refreshing drink to go with your book.
Ultimate beef meatballs pasta - marked as chef's recommendation. The meatballs looked handmade, taste was ok and the serving of the pasta was decent for a cafe. I also had the velvet cake, something they have in addition to the standard chocolate-based cakes or cheesecakes offered in other cafes. When they served the cake, I was impressed that the staff bothered to decorate the plate and just serve me a plain sliced cake. I really can't taste the red-coloured layers of the cake, probably because it helped to neutralize the white-coloured layers of the cake that's quite sweet on its own (probably made from condensed milk...?...) and made the cake a great dessert to end your meal.
I got a voucher from NTUC Income for a free “60min Renewal Spa Facial” and I went on a weekday afternoon (it specify that there will be a $28 surcharge if I go after 5pm and also on Fri/Sat). But after I finished, I kept wondering whether they gave me a different treatment. The whole treatment consist of 3 parts – a face massage with Aroma oil, a mask (I dozed off, so no idea how long), a 12min rest on their “special” mat with a special spectacles and headphones (but the staff didn’t come back to tell me to get up and so I waited and finally decide to find my way out). By the time I finished, it was almost 1.5 hours! I didn’t quite like their service and environment, although I would rate them well for the treatment itself (ignoring that I was expecting a facial and not a spa).
The face massage was good for the staff skills and also the length – almost 30mins? Most places either focus on body massage (with some face massage) or focus on facial (with some face massage). For the aroma oil, they did a smell test with me (but none was the usual that you find in other spas) and athough not disgusting, it wouldn’t fancy me enough to buy it myself. During the smell test, one woman came in (not in uniform) and sort of supervise the process, but didn’t introduce herself.
Before the treatment, the consultant already told me that they do not do extraction and face steam for all their treatments. She also warned me about the mask – it will be warm and might be spiky on areas of little breakouts. Again, this is unusual compared to other facials that I have gone to. The temperature and spikiness is still acceptable for me. But what rated low, was that I could hear their sales conversation outside the room and I thought it was a male customer?
For the special mat, the staff took me to a different room and gave me a special spectacles that have red light coming out, but the spectacles does not meant for me to open my eyes while resting. The headphones had sound coming out (not music) but it didn’t irritate me – instead, I think it was the massage mat used by another customer on the bed nearby that generate irritating machine sound. The “feeling” of the mat and the red light and the sound (from the headphone) was good, but the service was not – the staff didn’t come back to wake me up as promised even after the red light and sound had stopped (she said it will take 12mins).
On the shop itself, I was told they have 12 units on this floor, but they all looked quite randomly set up from the outside. The décor in the units were also quite random. They seem to cater to more the neighbourhood customers, rather than the office workers or shoppers……..
It was Friday night and we had to queue for a table but I don’t think we waited more than 15 minutes – for some reason, I find that customers tend not to loiter in these type of old-style Chinese dessert stores, maybe because the staff will “diligently” clear your bowls such that you will leave right after you have finished your food. They took 2 units, and we have to pay first at one of the unit, before waiting for our dessert to be served at the next-door unit where our seats were. There were also some people ordering take-aways and waiting at where we place (and paid) our orders.
When we got to our seats, my friend frowned, as she didn’t like the durian smell from the other tables – seems their durian dishes were in their recommended list. We ordered none of the durian dishes and just kept to the “traditional” ones: Gui Ling Gao; Mango Sago; Honeydew Sago; Steamed Milk & Egg.
My friends who had the Mango Sago find the coconut milk taste to be too strong, overpowering the mango taste. One of them commented that the quality seems to have dropped as compared to her last visit – while the price had increased. I didn’t get to try the mango sago, but I would prefer the thick type (and not this watery type) that I have at another dessert outlet at Arcade & People’s Park.
The Gui Ling Gao came with a big pot of honey - I wonder if the honey has a higher cost then the Gui Ling Gao? For me, I had the Steamed Milk & Egg – this dish is now seldom found in Singapore dessert stores – although I would rate it a pass, but I thought that the one I had in Hong Kong is better (or maybe it was just the memories of my trip that made it seemed better?).
I started having green milk tea when the brands like Koi came about. But it was this outlet that I started getting other types of add-on stuff (i.e. other than black pearl). This brand has the “Han Tien” which is a little like jelly (but harder) and in column-shape.
On their Green Milk Tea, it falls short compared to brands like Koi and Gong Cha. The milk taste (or is it creamer?) is far stronger than the tea. At least the previous brand (Mao Kong) has 2 variety of green milk tea where one is stronger tea taste than the other.
I had their Longan Milk Tea before and it was nice to have both the dried longan taste, as well as to get some bits of the dried longan in the drink. But there was once a colleague bought their Almond Milk Tea, which seems that it was too powdery (of the almond) and doesn’t taste good.
They offer one-dish food menu also, and they have some seats in the shop for dine-in / drink-in... They also participate in the rewards program (Perx), which allow a frequent drinker, to accumulate points and get free drinks.
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But it’s a perfect discovery for a customer who wants to have a place to enjoy a cup of milk tea, and not be disturbed. This outlet has just 4 or 5 tables, each differently styled. So you can choose your favourite type of seat and sit there enjoying your milk tea and your own book. The same area is for playing board games, and they charge by per-hour. Compared to those board games café, I don’t see a wide selection here, and because they adopt quite an open concept, you probably won’t get much “kick” from having to play quietly here.
There isn’t much service to expect from here, and I hardly see the staff come out of the counter to clean the table. Given the low customer turnover on a weekday afternoon, this is acceptable, or even desirable – since you won’t get “chased out” by the staff.
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They have a pretty wide selection of food, considering the size of the cafe. Among the drinks, the iced Singapore sling caught my eye - non-alcoholic of course. I was told that I have to wait 5 minutes for the tea to brew. Not exactly a Singapore sling mocktail in my opinion, since it doesn't have much of pineapple taste, but rather just the resemblance in colour (seems like raspberry tea...). But it's a real refreshing drink to go with your book.
Ultimate beef meatballs pasta - marked as chef's recommendation. The meatballs looked handmade, taste was ok and the serving of the pasta was decent for a cafe. I also had the velvet cake, something they have in addition to the standard chocolate-based cakes or cheesecakes offered in other cafes. When they served the cake, I was impressed that the staff bothered to decorate the plate and just serve me a plain sliced cake. I really can't taste the red-coloured layers of the cake, probably because it helped to neutralize the white-coloured layers of the cake that's quite sweet on its own (probably made from condensed milk...?...) and made the cake a great dessert to end your meal.
Leenie Pigs said:
Login to add your comment. Or, Register for an account now. It's free!I love the little black with red number tags of their logo. Its so cute and it stands on its own :)
19 Sep 2012 at 11:32 am
The face massage was good for the staff skills and also the length – almost 30mins? Most places either focus on body massage (with some face massage) or focus on facial (with some face massage). For the aroma oil, they did a smell test with me (but none was the usual that you find in other spas) and athough not disgusting, it wouldn’t fancy me enough to buy it myself. During the smell test, one woman came in (not in uniform) and sort of supervise the process, but didn’t introduce herself.
Before the treatment, the consultant already told me that they do not do extraction and face steam for all their treatments. She also warned me about the mask – it will be warm and might be spiky on areas of little breakouts. Again, this is unusual compared to other facials that I have gone to. The temperature and spikiness is still acceptable for me. But what rated low, was that I could hear their sales conversation outside the room and I thought it was a male customer?
For the special mat, the staff took me to a different room and gave me a special spectacles that have red light coming out, but the spectacles does not meant for me to open my eyes while resting. The headphones had sound coming out (not music) but it didn’t irritate me – instead, I think it was the massage mat used by another customer on the bed nearby that generate irritating machine sound. The “feeling” of the mat and the red light and the sound (from the headphone) was good, but the service was not – the staff didn’t come back to wake me up as promised even after the red light and sound had stopped (she said it will take 12mins).
On the shop itself, I was told they have 12 units on this floor, but they all looked quite randomly set up from the outside. The décor in the units were also quite random. They seem to cater to more the neighbourhood customers, rather than the office workers or shoppers……..
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When we got to our seats, my friend frowned, as she didn’t like the durian smell from the other tables – seems their durian dishes were in their recommended list. We ordered none of the durian dishes and just kept to the “traditional” ones: Gui Ling Gao; Mango Sago; Honeydew Sago; Steamed Milk & Egg.
My friends who had the Mango Sago find the coconut milk taste to be too strong, overpowering the mango taste. One of them commented that the quality seems to have dropped as compared to her last visit – while the price had increased. I didn’t get to try the mango sago, but I would prefer the thick type (and not this watery type) that I have at another dessert outlet at Arcade & People’s Park.
The Gui Ling Gao came with a big pot of honey - I wonder if the honey has a higher cost then the Gui Ling Gao? For me, I had the Steamed Milk & Egg – this dish is now seldom found in Singapore dessert stores – although I would rate it a pass, but I thought that the one I had in Hong Kong is better (or maybe it was just the memories of my trip that made it seemed better?).
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