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hburn10's Reviews

       24 Jul 2012 at 9:54 am
    Category: Skin Care
    Staff at this new outlet didnt seem to be as friendly as the ones at Centrepoint - not sure if its because they are new or just grumpy that day. Questions were met with a little bit of impatience and were swift and short. Knowledge about promotions were good though, but I found it strange that they didnt try to ask more questions which will possible lead to sales. They sort of let it go and not too keen to retain the interest. Quite accommodating with the samples though I must say. But nonetheless, this is the first out of departmental store outlet so kudos to Biotherm for taking it a step further.

    The outlet itself did seem a bit more comprehensive than those located at Departmental stores and easily visible with the bright colours. It is also strategically located at B1 where hordes of people pass through everyday. Nice move!
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         24 Jul 2012 at 9:48 am
      Category: Hair Salons
      I went in to have a look out of curiosity and the staff was very warm in welcoming us and took the effort to ask us questions about our concerns and what we were looking for. We were even served tea, nice! We were further treated to a 'happy scent' - a scent which was supposed to make us happy - cute touch. I would like to come back and try the products but am also wary about wasting money on buying them just to find out that they are not suitable for me, thus a pity they dont have samples to try out. The only thing is that the staff I spoke to was not aware of the apparent Free Sensory Ritual that was advertised on the website which was strange because the Advertorial did say to approach any Aveda location.

      But otherwise, this is a seemingly nice outlet complete with a salon chair and massage for 1 person to enjoy their service at any one time.

      The products seemed to be of good quality too but I guess I'll come back when they are on sale :)
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           23 Jul 2012 at 3:57 pm
        Category: Karaoke
        This is one of the coldest outlet ever. I went on a Sunday with a Groupon voucher at $28 for 2pax for 2hours and were ushered into the room very quickly.

        Even for the 2 of us, they gave us quite a big room, maybe for 5pax? The interesting thing is, the room also comes equipped with a massage chair, the full-spectrum OSIM type - for those who are not so into singing but had to be there I guess. A cute touch nonetheless which I've not seen in other KTVs.

        Service was okay but a 2nd round of drink orders took very long to arrive, and some of the older songs didnt work so well - there were screeching sounds in the songs and some sounded really odd.

        It is also a pet peeve that you cant adjust the echo level on your own and have to get someone to come in just to do it. But oh well, it was just for 2 hours.
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        Comments on this review:
        1. Leenie Pigs
          Leenie Pigs said:
          I love the OSIM Massage Chair! So totally cool!
          23 Jul 2012 at 6:51 pm
        2. hburn10
          hburn10 said:
          Thanks Leenie, yes massage chair, but I dont know if it is OSIM though. .
          24 Jul 2012 at 10:32 am
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           23 Jul 2012 at 3:06 pm
        Category: Cosmetics
        I chanced upon the fact that Clarins offer a Skin Time session which you can book for - its basically skin consultation and trying on sample of the products according to your skin type. I made an appointment for 4pm on a Sun, looking forward to it.

        The lady who attended to me was a senior staff and she was very warm and attentive but was at the same time distracted by walk in customers as she was the only one at the counter. Parts of the session hence felt rushed but I could understand the difficulties. She tried to be as thorough as she could but barely got there.

        I finish the session with 8 layers of stuff on my face which I felt uncomfortable with. And I got to know from another friend that her session's product sampling was done on her hand, not face. Strange that they arent standardized.

        But at the end of the session, there was supposed to be 7-day sample of the V shape contouring serum but the outlet had ran out of some so the staff gave me other sample. Nice compensation.
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             23 Jul 2012 at 2:51 pm
          Category: Skin Care
          The staff here is very knowledgeable about the products and are quite patient about answering queries. Also very knowledgeable about ongoing promotions and keen to serve.

          Location is nice too, easily accessible either by bus or Somerset MRT.

          The only thing is that in bid to make you buy, or decide to buy, they'll tell you some promotions are limited time only but in fact, lasts for about another week or so. I was going to buy anyway but did feel about cheated about having to buy on the spot rather than have time to think about for a while more.
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