hburn10's Reviews
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Things started out okay with the place looking quite chill, and this is the only western option other than Popeye's close by. Warm weather made it tough for us to take the inner dining seats and instead we decided to head out to the bar seats which had 2 overhead fans whirling by (there were 4 but 2 were spoilt).
Menu also looked innocent with the usual western fare and I must say they have a selection larger than it looked like the place can offer. But it was not a blessing as we later found out.
Mushroom soup ($6.90) - I cant make out what this is supposed to be. It was hot alright but tasted like a mash of minced mushrooms with a dollop of oilve oil on top. It was not soup as I remember soup to be.
Buffalo wings ($8.90) - about 8 pieces if mini wings smothered in some hot sauce but the chicken itself was not marinated and the meat undercooked. The sad limp sticks of carrot and celery were not fresh.
Cheesy sausage ($15.90) - The sausage was bland, the mashed potatoes it was lying on powdery and very bad, and the accompanying greens absolutely no dressing at all. They couldn't even bother with thousand island.
Twin slipper lobster ($28.90) - My mum had one bite of the lobster and asked to return it as it was not fresh. The slipper lobster in the Twin Slipper Lobster was not fresh - what a joke.
Alio Olio Shrimp ($16.90) - the alio olio was not too bad actually until I had a bite of the shrimp. Not fresh too. This was returned as well.
Sambal Fried Rice ($13.90) - we were hugely dissatisfied after returning the above 2 mains so decided to order this to share. This was the saving grace of the evening with us having no complaints about this although it was a bit greasy for me.
Beers - they have a small selection of mostly bottled beer but no happy hour pricing. At least the beers were cold.
Service was a major disaster. The picture of the slipper lobster showed that it came with rice so I was trying to reconfirm this with the staff but she insisted that it was not rice but mashed potatoes. Another picture which showed exactly the same thing she said it was rice. ??!! To top it off, she told us "If you want rice, you can order the sambal fried rice. That one comes with rice". Smart.
And obviously, 2 out of 3 main courses returned was not a concern to them as staff and a chap who seemed like their supervisor was just nonchalant about it. And they had the audacity to keep it on the bill and charge me for the 2 returned main courses - I had to ask for them to remove it. And not one word of apologies throughout the evening - so maybe they feel serving not-fresh seafood in their seafood dishes were alright after all.
This place is an absolute disaster. I know I may be over generalizing as I've not tried the other items but for a place to serve seafood which are obviously bad, to me, reflects the attitude of the chef there. Plus service is just bad too. And prices for not cheap at all - I paid $97 for 3pax even after removing the 2 returned items. But i have to admit, the pictures are very deceiving as they actually looked quite decent in it.
If I am ever back, I'll eat at Popeye's and come here just for drinks, if I really have to. I'm quite sure they cannot mess up bottled beer.
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Tea - Comes in a very cute glass pot and a baby warmer. Cute.
Black chicken herbal soup - Very homely and taste like a lot of stuff had gone into it. Nice substitute for home-cooked.
Braised tofu with pickled radish - the blandness of the tofu pairs very well with the salty radish but the radish was a bit soggy for my liking.
Omelet with minced meat - Average and the mince meat doesnt taste like it was marinated at all.
Steamed cod - Worst dish of the night. Measly portion of the unfresh fish, plus a lot of bones. Ugh.
Fried thai kai lan ($1) - This in-store promotion allows you to have 1 of 8 dishes at $1 if your bill before GST hits $50, which is not too difficult. I dont know what was the 'thai' in this dish but its fresh and crunchy veg, nice!
Service was average and this outlet was surprisingly not filled at 7pm on a weekday. I would want to try other places in this new mall before returning though.
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Salted pork with preserved egg congee ($7.50) - a little pricey than usual but the portion is a full portion which is very filling. Nice smooth congee although the preserved egg has a stronger taste than I would have preferred.
Fresh shrimp wanton noodle ($7.50) - typical cantonese style with the noodles tossed in a simple sauce but nicely al dente; shrimp wantons were good too.
Marinated pig's intestines ($6) - didnt have this but the portion was much bigger than I expected. The one who tasted it said it was not bad.
3-layer abalone ($9.80) - whoever named this was smart. It was one slice of abalone, on top of a spinach tofu square, on top of a bed of spinach. So 3 layers alright. Taste wise was disappointing with all 3 rather bland.
Steamed spare ribs with black bean sauce ($4) - didnt have this but it looked like how it should.
Steamed chicken claw with black bean sauce ($3.50) - i like this! Nicely done with the bean sauce just gooey-ly saltish enough.
Chilled chicken feet ($4) - Am still terrified at how this looks. Not for me.
Shrimp beancurd roll ($4) - Freshly deep fried and crunchy fresh prawns. Good!
Steamed flour roll with bbq pork ($5) - The flour roll was freshly made and silky but the bbq pork had too much fatty bits which was a turn off.
Pan fried carrot cake with bean sprouts ($4) - good! Not overly oily and the bean sprouts crunchy. I wished the carrot cake itself was more 'burnt' though.
The food were mixed but service was good - it may help that on a Sunday 3pm we were the 2nd occupied table. Nice view too if you manage to get a booth seat by the window.
Would I come back? Not sure really. Plus the bill added up to almost $100 for 3pax which was not exactly cheap.
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English Afternoon Tea ($33 per pax) - For an afternoon with a difference, opt for our quintessential English Afternoon Tea. Served in the finest English tradition, it includes delicate pastries, fresh scones with house-made clotted cream and slow-poached berry jam, assorted sandwiches, and freshly brewed leaf tea. Indeed, you may choose from the renowned Mackwoods collection of fine Ceylon teas, from the unblended single estate black teas in different grades, to the exquisite range of flavoured and connoisseur teas such as The Queen's 160 Golden Jubilee Blend and Anniversary Blend. Not surprisingly, English Afternoon Tea is fast becoming an institution at Sheraton Towers.
The bites came in a typical 3 tier and 2pax to 1 tier for the 1-4-1 promo. The scones were warm and fluffy and came with big strawberries.There were also ham sandwich rolls, cheese sandwiches, and ham crossiants, out of which the cheese sandwiches were most memorable. For sweets, there were macaroons, cheesecake, chocolate tarts - all not bad!
(on the hotel website, the description actually says "English Afternoon Tea and Chocolate Fondue" and had a description of the fondue after the above, followed by the price of $33 per pax. I find this very decieving as I took it to mean that the $33 includes both the high tea plus the fondue but turns out the fondue is separately chargeable if you want it. The layout is misleading I feel)
Japanese High Tea ($39 per pax) - Whet your appetite with our new Japanese afternoon tea that boasts an array of Japanese snacks such as Mochi, Cold Soba Noodles with Quail Egg and Fish Roe, Green Tea Daifuku as well as a delectable platter of assorted Sushi and Salmon Sashimi. Sunggle in a cosy couch and pamper yourself to a truly decadent afternoon today!
This was really interesting, served in a standing open shelf. The soba noodles, sushi and (salmon) sashimi were served separately which made it feel like there were more food than it actually were. The soba noodles were disappointing bland but sushi and sashimi were not too bad. The mochi had good reviews, and there was a toufu-like thingy coated with soya bean flour which I couldnt understand. Some jelly-pudding, and also a black saseme kueh thingy which was quite unique.
With all the sets, you get 1 serving of either coffee or your choice of tea but they both come in pots so its actually more than sufficient for 1pax.
Service left much to be desired as the place was obviously understaffed - maybe they felt no need to pay too much attention to the lobby bar since it was not a full-house. Us sitting in a corner sofa added to our woes of trying to get any attention. But still, it was a good place for high tea as the likes of Goodwood and Shang were permanently crowded and makes catching up difficult.
With the 1-4-1 promotion, its really a deal not to be missed in my opinion.
Login to add your comment. Or, Register for an account now. It's free!sure looks great on your pictures... but as you as.. maybe really not very worth it!!! But I'm sure its a great experience!!!
17 Apr 2012 at 8:54 pm
Thanks :) It was a pretty good experience for sure~
17 Apr 2012 at 11:11 pm