hburn10's Reviews
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When the bill came, it was $15. We asked the staff why and they said ' (pointing to the table tentage menu) oh that's the old menu. All our prices have gone up by 15% now". HUH?? We asked for the new menu reflecting indicating the new prices and was told "its only ready in about 1week". oOOOKAY.
How difficult is it to print paper menu indicating new prices? Even temporary ones will do. Or even a signage indicating and explaining the price hike. They obviously know customers are looking at outdated prices and yet say nothing, leaving only until I check the bill to clarify - and its only because I clarified to which they responded. What about customers who dont have time to check their bills? Keeping quiet and playing ignorant shows there is something wrong with the way they are running the business.
I do believe this is a deliberate attempt to mislead customers into paying more than what is correct. Everyone should avoid this place until they sort out what is correct.
Eventually, a person who appears to be more senior just said "if you like we will charge you the old prices" and we were refunded the difference. But with no apologies and not at all sorry.
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This is my default post-gym dinner place but recently the prawn noodle soup stall has closed down. I also tried the dim sum stall's congee once and it was quite good. The toast box also makes for a good tea time pit-stop.
My current favorite is the sliced fish bittergourd noodle soup - for $4.80 you get a generous portion of fresh sliced fish and thick noodles swimming in flavourful broth.
Just dont try the 麻辣香锅 - it is not too bad but it is unexpectedly expensive! Of course it depends on the amount and type of veg you pick but it still adds up to about $8-10 for one person. Too ex for a simple foodcourt meal.
For passioncard members, you get a 10% discount on weekdays too :))
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The reception area gave us quite a good impression as it looked really nice, plus clean and tidy. The usual filling up of particulars, changing of robes etc, was in line.
A note too that they dont have washrooms of their own so visit one before you go for your appointment.
What the voucher says:"
- Welcome Drink and Snack
- 60 minute Full Body Massage
- 60 minute Kerstin Florian Facial
- 10 minute Detox Foot Soak
Choose from 4 types of massages:
- Customised
- Aromatherapy
- Oriental
- Fusion
Massage - - the massage started before I could ask about the choice of massage stated on the voucher. Oh well. The therapist was not too bad with her firm strokes and pleasant enough throughout the whole treatment.
Facial - the facila was normal, with cleansing, exfoliating, steam, extraction, and masking. I like it that they use a hand mix mask instead of a sheet mask.
Foot soak - we were told it was a sea salt detox mask but it looked like plain water to me.
The welcome drink and snack became a 'farewell' thing as they only served us during our food soak which was the last treatment. Nothing to shout about crappy ham and mayo heavy sandwiches. I also asked them why we werent given a choice of the massage as stated on the voucher and the masseur said oh because she used a combi of all 4 massages. RRiiiight.
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We had a group of 10pax and struggled to find seats enough for the group. So we ended up moving dirty tables together. The 2 staff was busy with other things behind the counter.. other things except helping to clean the tables. Granted we asked them for permission before we started moving the tables but was met with only disgruntled agreement.
Finally we got around to looking at the menu and a few of us walked up to the counter to look at the vegetables they have on offer. After maybe 30seconds, the staff told us in an impatient tone - "order please queue here".
I took that to mean we were not welcome and the whole group walked off thereafter. Good luck to having customers with such crappy attitude.
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They have only about 4 tables each sitting 4pax best of luck in finding seats!
Lime passionfruit tart - passionfruit creamux centre topped with key lime mousse, on a coconut rice crispy base - disappointingly un-refreshing. Had expected it to have a bit more zing instead of just being sweet and not sourish. No strong taste of lime, passionfruit, nor coconut either.
Blood orange macha tart - blood Orange mousse with a milk chocolate cremeux centre, atop a disk of Matcha streusel base - again no strong taste of matcha although the blood orange dome was quite nice.
Cappuccino - not too bad and comes with latte art too.
A nice place to chill with girl friends but I do feel they need to be stronger in their flavours to stand out in the increasingly cake / pastry / coffee Millennia Walk. Fika, 3-inch, Twelve cupcakes etc are all not too far away butt anything advantage is an advantage.
Login to add your comment. Or, Register for an account now. It's free!nice cosy place :)
16 Jun 2014 at 2:12 pm