My bro recommended this for a family dinner, despite the parking hassle as always. But luckily we found a lot on a weekday evening.
The menu looks quite grabbing with its use of colours and font, prices look okay too. Its more like a cosy place to have unpretentious thai food, and our experience lived quite up to that thankfully.
Tom Yam Soup - Served in a hotpot, this was the clear version but packed enough punch for me. The seafood in the soup was fresh too.
Mad Thai Chicken - Super nice. Flattened crispy chicken pieces served with a side sauce that is sour-ish and unfortunately also addictive. I can have seconds of this!
Steamed Prawns with Lemongrass - fresh good-sized prawns with refreshing minced lemongrass on top. You'd think it's a strange combi but its really not.
Pork knuckle - My first time eating so much pork knuckle. May not be too attractive for those who like the fatty bits as this was quite lean. But lean and deep fried to a crisp is attractive too!
Vege - simply done but good nonetheless.
Sticky Rice Mango - a disappointing end to the meal unfortunately. The rice was undercooked although the mango was not sour.
Service was quite okay despite them looking understaffed, and smiley faces too. Plus Asahi on draft as a bonus. But getting here with or without a car is similarly challenging so take your pick.
Saw and heard about Brunetti, plus after all, who doesnt like checking out yet another cafe / deli / dessert place haha. The place was filling up quite fast on a lazy Saturday afternoon but thankfully there were still seats.
The draw here are the sweets - cakes, macaroons, meringue - you get the picture. There are savoury stuff of course but only a handful and most of the crowd looked like they were there to get their caffeine and sugar fix anyway.
The sheer variety of sweets will make you want to OD on sugar and crawl out happy. But I managed to stay extremely focused and picked 2 sliced cakes between us 2 ladies:
Cheesecake - looks lovingly home-made because of its crumbly soft texture. The cheese actually taste refreshingly light, but the biscuit base was too soft for my liking. Big slice too, to big in fact.
Coffee something - I'm sorry for being senile but I really dont remember what its actual name is. What I do remember is that it had a really nice coffee taste and very nicely chilled. Some sort of coffee chocolate thingy too. Cappuccino - I like! Almost perfectly frothed milk and good coffee is always a good match.
The crowd can get quite mad with kids and monster prams so may not be such an ideal place for some people. And I just sprained by ankle at the indoor leading to the alfresco but PLEASE NOTE THAT THERE IS ACTUALLY A STEP. And so I voted 'not sure' because of this personal bias haha.
Again, I wondered why the crowd and thought $1.50 sushi cannot be that good and people must be queuing for a quick fix. I was wrong! But beware come before say 5:30pm or be prepared to wait.....
3 ladies looking for a chill but somewhat healthy early dinner made this a good choice. And seriously, where can you find $1.50 sushi nowadays? I wonder how they survive.
Sushi, sashimi, miso soup etc etc were all at $1.50 per plate. And the quality is not too bad, comparable to say Sakae which has been seeing dipping votes. We stuffed ourselves silly and paid only about $12 per pax. And that's a good deal.
I also did not expect the variety to be that much, but it surpassed my expectations. Service was kept simple with mostly self-service stuff.
Doesnt make sense to go sushi by sushi here but I'll say for sure this place beats Sakae hands down. And this is much more worth queuing for haha.
Passed by this many many times, saw the crowd, and wondered what's the draw. Finally decided to attempt a family dinner here on a early weekend morning when car park lots were still available~
Lotus Root Soup - The best dish of the meal. Full of flavor and served in a pretty big portion too.
Claypot Tofu - Not too bad although the tofu could have been more tender.
Kai Lan - simply stir fried with garlic, it was simple but lacking the oomph of the wok hei.
Roasted pork - supposedly a specialty but I couldnt appreciate it because of the strong smell of the meat. Stewed rice vermicelli with vegetables - FAIL. Bland vermicelli and bland vegetables in bland stock.
I still dont understand the crowd, and although this is a place for a simple zi char meal, I wouldnt brave the crowd for it. The dinner cost about $80 for 4 I think so still reasonable. Try it for yourself I guess?
I snapped up the Deal.sg deal for $3 per portion of either noodles or rice before I had the chance to see the reviews. Opps.
I've been around this area for meetings and have been curious about this place as honestly the setup is quite chic and nice. And since its been around for some time, the food should not be too bad, no?
Crispy Egg Noodles with shredded chicken and capsicum ($11.80) - This was not my main but I had a taste and it was actually not too bad with the noodles not soggy and the shredded chicken fresh. But I feel it is overpriced for its ala carte order as above. Wok-fried fragrant rice with chicken cubes and preserved vegetables in hot stone pot - Looked unappetizing and indeed, very bland. There was no effort to put some colour in the dish at all. The chicken cubes were alright but they were extremely stingy with the preserved vegetables - I couldnt see them and would randomly bite on one. No seasoning whatsoever resulting in basically a super bland rice rice, no fragrant to speak of, and because of the teeny presence of the preserved veg, not even remotely saltish. The only saving grace was that it was served in the hot stone pot which at least maintained its warmth. (this was not on the ala carte menu for some reason thus no price)
Deep fried eggplant with pork floss ($5.80) - Actually quite moreish but the egg plant pieces were too small resulting in the thick (although nice) batter covering any hint of the veg at all. The pork floss was an interesting addition.
They have a weekday promotion (Mon-Fri 5pm onwards) where a selection of bites (they call it chinese tapas), drinks, and cocktails are available at $5 per portion, which includes Heineken on tap for half pint. But even that, I feel they really need to buck up on the quality of food on offer, especially when these are items easily obtainable (and better too) elsewhere.
They also need a reality check on the pricing. I spotted one of their set lunches at $38 per pax. Granted that there are cheaper set lunch options but I will not risk a return visit if what I had was reflective of their standards.
Service was bad - staff who didnt see us when we entered the front door, staff who disappears randomly etc.
So, they're for sure, NOT Singapore's Finest Noodle Restaurant & Bar as they highlighted on their website.
Go elsewhere.
*Prices are reflective of what I paid on top of the $3 promo which includes the eggplant and 4 drinks from the $5 promotion.
Headed down here for a weekday dinner on the eve of Hari Raya with 2 of my girlfriends at 645pm and we were 2nd in the queue. We had to wait almost 20mins to be seated, but then again a long queue is always reflective of the quality of the food, most of the time at least.
We decided to order to share:
Stir Fried Beef Hor Fun ($8) - nice! The beef slices were tender and I actually liked it even tho I'm not a beef person. The simple dish had just bean sprouts and some greens but the wok hei plus just the right amount of oil made this very good.
Home Style Fried Bee Hoon ($8) - this was nice too! Similarly full of wok hei and silvers of greens with evenly flavoured bee hoon.
Seafood cakes with wasabi mayo ($8) - Average plus a a tad too oily. Small deep fried pillows containing a mash of what I could only taste squid. Topped off with wasabi mayo but no wasabi punch at all.
Service was harried because of the crowd but the waiting time is not too bad as you can order while still in the queue. I saw many tables with pots of soup and am assuming it is good. Not a place to linger over meals as well as the place is quite noisy plus the long queue outside makes you a little nervous too sometimes.
Reasonable pricing and nice food makes a good alternative to all-time favourite Crystal Jade! Just remember to go early if you can to avoid the crazy queue.
Redeemed a complimentary night here as part of my belated birthday stuff. And also an opportunity to just relax :) The hotel was sweet to give me a complimentary cake for my birthday, although it was already belated.
The lobby was really empty and I had no problems checking in when I arrived at shortly after 12noon as I had requested for early check in. The staff was attentive and even walked to the lift to offer help plus carry my bag for me.
Room 501 was good sized with 2 super comfy single beds; fitting in also was a nice writing desk and also another couch-like chair with a clothes rack. The bathroom was nice, albeit a little on the small side. I love the Molten Brown toiletries!
There's also a DVD player and ipod player in the room, plus an alarm which i didnt use. One of the pillow case was stained but they very quickly changed it after we called. Requests for ice buckets, extra toiletries etc was also responded to fast.
Some of the mini bar drinks were complimentary which I thought was nice. Also free wireless in the room but sometimes the signals are quite weak, depending on which spot in the hotel you're at. No pool, but a very small gym which looked very un-used.
There's only 2 dining options in the hotel - Nectar at the lobby level (breakfast venue too) and a rooftop bar Halo. The bar is quite a nice place for chilling out if you get a nice breeze going. Otherwise, a big local market is available 5mins walk away.
I was prepared for a sad breakfast spread after reading the reviews and it was indeed quite sad. You get 1 order of your choice of eggs and sausages etc, and the rest of the spread was simple stuff like porridge, one type of dim sum, a small cheese platter, smoked salmon, cold cuts. There's of course fruits, cereals, and coffee/tea. Nothing fanciful but I actually think it fills you up suitably.
I have this review as average although I think the rooms are quite good due to its location. I'm a local so its not so bad, but for visitors it may be abit boring here. No shopping within walking distance, although there's Chinatown but a good 3-4 bus stops away. The hotel is also about 10-15mins walk away from the nearest MRT, Outram. If the weather is hot, the walk will feel much longer.
This hotel is probably not ideal for a staycation or someone who's a 1st time visitor to our country but will be fine for someone who's looking for a good night rest with good accessibility to the airport (right next to a major expressway).
This was a staycation choice for a farewell for a close friend who was going overseas for a while, plus a good 60 days advance purchase deal. The room reservation was also kind enough to grant me an upgrade due to my iPrefer membership.
The 2 Executive Suites I had were well maintained, very clean, and very roomy at 64 square metre, although some of the furniture looked worn out. A long couch big enough for an adult to sleep on in the living room was a luxurious touch. The bed was super comfy too! And mini bar was free - the issue with this i will address later. There's also complimentary wifi in the rooms, and I was given a complimentary fruit platter plus some chocolates, nice! There is also the cute nespresso machine in the suite which came in handy.
Breakfast at Carousel was excellent in terms of quality and quantity, eat here! The C;ub Lounge on the 15th floor serves TWG teas and machine coffee but you get complimentary high tea from 3-5pm - British high tea but refillable. Come 5:30pm - 8pm you get alcoholic drinks plus a small variety of tapas-like bites. Quality was just alright for me.
Didnt try the pool but popped by to have a look - it was rather empty although on a weekend and also small-ish in size.
The following are issues to me though:
Rude attitude at lobby area – one of my guests was waiting for me at the lobby couch when he was approached by a staff member who asked me if he was a hotel guest. When he replied he was waiting from some friends to check in together, he was told he was not allowed to wait there if he is not a guest. I think he didn’t quite get the idea that my friend was not a guest YET but GOING to be one. When asked why, the staff member said they encounter some members of the public sleeping at the couches but my friend was obviously not sleeping at that time. I suspect the staff member realized at some point thereafter and came back to apologize to my friend but I feel it should not have happened in the first place, as it would have been a rude shock to anyone. In any case, it didn’t seem logical in the first place that members of the public were not allowed to be at the lobby.
L'Occitane toiletries / housekeeping issues – when I was granted the upgrade, I was given a list of entitlement for Suite guests which included my favorite - L'Occitane toiletries. But when I saw there were only the hotel’s in-house toiletries in both rooms, I made a call to housekeeping to ask and was told some checks would be made. Half an hour later I was still waiting in the room and decided to call again and this time spoke to a different person who told me the same thing, that checks would be made. 10mins later, my doorbell rang and a lady from the housekeeping brought up this pack of Chopard toiletries and asked if this was what I was asking for. I said no and showed her the print-out of the email – she said the hotel does not have such brands. I was planning to visit the Club Lounge after that and brought up the toiletries to see if anyone can help. The staff at the lounge said that all suites are given the Chopard toiletries now and the hotel doesn’t hold the brand, but said he will check for me and someone will call me back at my room. About half an hour later, the housekeeping brought me the packs of L'Occitane toiletries. I find it very odd that what the hotel apparently did not have could magically appear after making some calls. I am really fine with having house-brand toiletries, but if it is stated that that is one of the perks of the suites then I look forward to the extra treat. If the hotel cannot commit to having that particular brand of toiletries available, then it is better not to state the brand and just say ‘luxury toiletries’. Otherwise the above incident will make me wonder if hotel is trying to hold on to the toiletries for some reason and not provide unless the guests repeatedly asks for it.
The ipod dock was also missing in my room but I did not ask about that since I had no use for it. But again, for someone who was expecting it, it would have been a disappointment.
Bottled water – I called to ask for 4 more bottled water (on top of whatever is in the mini bar) for my room as I get thirsty quite often. Shortly, a staff brought me the 4 bottles and told me it would be chargeable at $5 per bottle, and I thought he was kidding from the way he said it. I later called the housekeeping only to be told that yes, it is indeed $5 per bottle. I know the min-bar is free and I would understand if the hotel wants to charge for any additional soft drinks etc but I have never heard of anyone charging $5 per bottle, it is ridiculous. And why was it that I was not told when I requested for it? Plus there is no signage in the room anywhere to inform guests about it. Ultimately, the housekeeping agreed to waive the charges and let me have them at no charge when I expressed my displeasure and asked for someone to collect the 4 bottles back. But this also means that a guest who did not know because there was no way they could have known will get a rude shock upon check out. I seriously think the hotel should review this. If not, the hotel should just simply revert to the good old standard of charging for everything except bottled water.
And in fact, I was informed that the mini bar is replenished once a day and I had assumed it meant it will be topped up maximum once a day AFTER I have consumed the first round of the contents. The word ‘replenished’ is misleading and should be rephrased.
A minor issue was that there was supposed to be a personalised check in at Royal Club Lounge for Suite guests / Royal Touch member but I never got that, nor was I ever acknowledged for being a member throughout my stay. Again, I would have been fine except that I was expecting it as it was listed all in the same email. The hotel has to improve on its member acknowledgement.
The conclusion is that while the hardware is perfectly okay, it is the software i had issues with. They need to buck up on it, given its reputation as a 5-star hotel.
Was recommended this place and a specific stylist by a friend of mine as I was getting bored of my hair. Surprisingly, it was not crowded on a Sunday afternoon.
Was seated quite promptly and the stylist came over to talk to me. I was actually expecting her to recommend some styles as she is quite senior but she didn't, and instead passed me some books to browse through. Not sure if it was supposed to be like that but I heard from the grapevine that some stylists dont recommend because they do not want to be saddled with any kind of responsibility for how it turns out.
I picked one, and the new colour for my hair. The stylist gave a few advice on the things to look out for for the colour I picked, which was nice.
The stylist took off a bit of my length before washing my hair - nothing fantastic about the wash nor the products. The colour came next, and all was quickly done with no fuss. The stylist was shuttling between me and another lady but totally okay for me as there's no point in her standing her and watching the colour set in.
Then came the supposed treatment which I asked to take as a package - cut colour treatment $189. Again, it didnt feel anything special and no one explained to me what the treatment does.
Finally the cut. The stylist was quite meticulous with the cut, even explaining to me that she was using a razor to shave off the hair ends at the nape of my neck before actually starting the shave - I would have panicked otherwise. The end result had some resemblance with the picture which I thought reflected good skills I guess.
Ginger tea was served during my 2 hours there, plus magazines. There was also initiative to bring me some more magazines when I was finished with the 1st 2.
However, the way the chairs and slots for the tea and magazines were not friendly at all. You cant reach them if you're seated. At all. You either need to reach to your far left / right or bend down. Quite annoying for me.
I quite liked the cut, and have received compliments about it. Plus the price is reasonable too. Worth a return visit for me.
Had the opportunity for a business lunch here ~ I walked past this place a few times but never did realized it is a Aussie cuisine sort of place.
The place was understandably quiet on a weekday 12:30pm with just a few tables occupied, mostly looking like business lunches. The have a open kitchen concept, plenty of sofa seats, and the non-sofa ones comfortably spaced out as well. It looked like it would make a great for a date at night!
They have quite a variety of choices for lunch alone: ala carte, the Executive Set Lunch ($68 for 4-course), or the 2 or 3 course Daily Set Lunch ($38 for 2-course; $42 for 3 course). We both took the 2 course as 3 would be too heavy for us. The bread is an extra order.
StoneHearth Flat Bread ($11 for 1 portion) - served with extra virgin olive oil, butter, dip - there's 4 choices of bread and you can pick 2 halves for that 1 portion. We had the Truffled Kalamanta Olive Flat Bread and the Wild Fire Spiced Flat Bread which were both very good, especially the olive bread. It also came with a macadamia dip (the dips change daily and are made in-house) which was excellent!
Barramundi (choice of chicken, beef, risotto, or this) - preserved lemon, vine tomato, whipped parmesan potato, extra virgin olive oil - The best fish dish I have ever tasted in a very long time. The 2 chunks of fish was very fresh and its skin grilled to perfection and adequately salted. The whipped potato was a little too fine for me, almost too smooth to taste like it should be.
Valrhona Chocolate Soup (no choice of desserts) - Black pepper ice cream, sesame crisp - this was recommended to be the specialty and it indeed was good! It came in what looked like a giant spoon with the top bit baked to harden a bit more while the insides are still liquid (literally soup). The accompanying ice cream didnt taste like anything black pepper though but the sesame crisp was quite nice although it could have been a bigger piece.
Service was quite good and the staff is very efficient at clearing your plates and were very attentive in fact. No grouses here.
The ala carte prices seemed reasonable altho not exactly cheap but I suspect they may find it abit hard to get attention due to the stiff F&B competition at RWS. I also did not expect to see a $68 lunch set to be honest.
I probably not return on my own as although the food was good but it was not too exciting either.
My bro recommended this for a family dinner, despite the parking hassle as always. But luckily we found a lot on a weekday evening.
The menu looks quite grabbing with its use of colours and font, prices look okay too. Its more like a cosy place to have unpretentious thai food, and our experience lived quite up to that thankfully.
Tom Yam Soup - Served in a hotpot, this was the clear version but packed enough punch for me. The seafood in the soup was fresh too.
Mad Thai Chicken - Super nice. Flattened crispy chicken pieces served with a side sauce that is sour-ish and unfortunately also addictive. I can have seconds of this!
Steamed Prawns with Lemongrass - fresh good-sized prawns with refreshing minced lemongrass on top. You'd think it's a strange combi but its really not.
Pork knuckle - My first time eating so much pork knuckle. May not be too attractive for those who like the fatty bits as this was quite lean. But lean and deep fried to a crisp is attractive too!
Vege - simply done but good nonetheless.
Sticky Rice Mango - a disappointing end to the meal unfortunately. The rice was undercooked although the mango was not sour.
Service was quite okay despite them looking understaffed, and smiley faces too. Plus Asahi on draft as a bonus. But getting here with or without a car is similarly challenging so take your pick.
Rating given:
Saw and heard about Brunetti, plus after all, who doesnt like checking out yet another cafe / deli / dessert place haha. The place was filling up quite fast on a lazy Saturday afternoon but thankfully there were still seats.
The draw here are the sweets - cakes, macaroons, meringue - you get the picture. There are savoury stuff of course but only a handful and most of the crowd looked like they were there to get their caffeine and sugar fix anyway.
The sheer variety of sweets will make you want to OD on sugar and crawl out happy. But I managed to stay extremely focused and picked 2 sliced cakes between us 2 ladies:
Cheesecake - looks lovingly home-made because of its crumbly soft texture. The cheese actually taste refreshingly light, but the biscuit base was too soft for my liking. Big slice too, to big in fact.
Coffee something - I'm sorry for being senile but I really dont remember what its actual name is. What I do remember is that it had a really nice coffee taste and very nicely chilled. Some sort of coffee chocolate thingy too.
Cappuccino - I like! Almost perfectly frothed milk and good coffee is always a good match.
The crowd can get quite mad with kids and monster prams so may not be such an ideal place for some people. And I just sprained by ankle at the indoor leading to the alfresco but PLEASE NOTE THAT THERE IS ACTUALLY A STEP. And so I voted 'not sure' because of this personal bias haha.
Rating given:
Again, I wondered why the crowd and thought $1.50 sushi cannot be that good and people must be queuing for a quick fix. I was wrong! But beware come before say 5:30pm or be prepared to wait.....
3 ladies looking for a chill but somewhat healthy early dinner made this a good choice. And seriously, where can you find $1.50 sushi nowadays? I wonder how they survive.
Sushi, sashimi, miso soup etc etc were all at $1.50 per plate. And the quality is not too bad, comparable to say Sakae which has been seeing dipping votes. We stuffed ourselves silly and paid only about $12 per pax. And that's a good deal.
I also did not expect the variety to be that much, but it surpassed my expectations. Service was kept simple with mostly self-service stuff.
Doesnt make sense to go sushi by sushi here but I'll say for sure this place beats Sakae hands down. And this is much more worth queuing for haha.
Rating given:
Passed by this many many times, saw the crowd, and wondered what's the draw. Finally decided to attempt a family dinner here on a early weekend morning when car park lots were still available~
Lotus Root Soup - The best dish of the meal. Full of flavor and served in a pretty big portion too.
Claypot Tofu - Not too bad although the tofu could have been more tender.
Kai Lan - simply stir fried with garlic, it was simple but lacking the oomph of the wok hei.
Roasted pork - supposedly a specialty but I couldnt appreciate it because of the strong smell of the meat.
Stewed rice vermicelli with vegetables - FAIL. Bland vermicelli and bland vegetables in bland stock.
I still dont understand the crowd, and although this is a place for a simple zi char meal, I wouldnt brave the crowd for it. The dinner cost about $80 for 4 I think so still reasonable. Try it for yourself I guess?
Rating given:
I snapped up the Deal.sg deal for $3 per portion of either noodles or rice before I had the chance to see the reviews. Opps.
I've been around this area for meetings and have been curious about this place as honestly the setup is quite chic and nice. And since its been around for some time, the food should not be too bad, no?
Crispy Egg Noodles with shredded chicken and capsicum ($11.80) - This was not my main but I had a taste and it was actually not too bad with the noodles not soggy and the shredded chicken fresh. But I feel it is overpriced for its ala carte order as above.
Wok-fried fragrant rice with chicken cubes and preserved vegetables in hot stone pot - Looked unappetizing and indeed, very bland. There was no effort to put some colour in the dish at all. The chicken cubes were alright but they were extremely stingy with the preserved vegetables - I couldnt see them and would randomly bite on one. No seasoning whatsoever resulting in basically a super bland rice rice, no fragrant to speak of, and because of the teeny presence of the preserved veg, not even remotely saltish. The only saving grace was that it was served in the hot stone pot which at least maintained its warmth.
(this was not on the ala carte menu for some reason thus no price)
Deep fried eggplant with pork floss ($5.80) - Actually quite moreish but the egg plant pieces were too small resulting in the thick (although nice) batter covering any hint of the veg at all. The pork floss was an interesting addition.
They have a weekday promotion (Mon-Fri 5pm onwards) where a selection of bites (they call it chinese tapas), drinks, and cocktails are available at $5 per portion, which includes Heineken on tap for half pint. But even that, I feel they really need to buck up on the quality of food on offer, especially when these are items easily obtainable (and better too) elsewhere.
They also need a reality check on the pricing. I spotted one of their set lunches at $38 per pax. Granted that there are cheaper set lunch options but I will not risk a return visit if what I had was reflective of their standards.
Service was bad - staff who didnt see us when we entered the front door, staff who disappears randomly etc.
So, they're for sure, NOT Singapore's Finest Noodle Restaurant & Bar as they highlighted on their website.
Go elsewhere.
*Prices are reflective of what I paid on top of the $3 promo which includes the eggplant and 4 drinks from the $5 promotion.
Rating given:
Headed down here for a weekday dinner on the eve of Hari Raya with 2 of my girlfriends at 645pm and we were 2nd in the queue. We had to wait almost 20mins to be seated, but then again a long queue is always reflective of the quality of the food, most of the time at least.
We decided to order to share:
Stir Fried Beef Hor Fun ($8) - nice! The beef slices were tender and I actually liked it even tho I'm not a beef person. The simple dish had just bean sprouts and some greens but the wok hei plus just the right amount of oil made this very good.
Home Style Fried Bee Hoon ($8) - this was nice too! Similarly full of wok hei and silvers of greens with evenly flavoured bee hoon.
Seafood cakes with wasabi mayo ($8) - Average plus a a tad too oily. Small deep fried pillows containing a mash of what I could only taste squid. Topped off with wasabi mayo but no wasabi punch at all.
Service was harried because of the crowd but the waiting time is not too bad as you can order while still in the queue. I saw many tables with pots of soup and am assuming it is good. Not a place to linger over meals as well as the place is quite noisy plus the long queue outside makes you a little nervous too sometimes.
Reasonable pricing and nice food makes a good alternative to all-time favourite Crystal Jade! Just remember to go early if you can to avoid the crazy queue.
Rating given:
Redeemed a complimentary night here as part of my belated birthday stuff. And also an opportunity to just relax :) The hotel was sweet to give me a complimentary cake for my birthday, although it was already belated.
The lobby was really empty and I had no problems checking in when I arrived at shortly after 12noon as I had requested for early check in. The staff was attentive and even walked to the lift to offer help plus carry my bag for me.
Room 501 was good sized with 2 super comfy single beds; fitting in also was a nice writing desk and also another couch-like chair with a clothes rack. The bathroom was nice, albeit a little on the small side. I love the Molten Brown toiletries!
There's also a DVD player and ipod player in the room, plus an alarm which i didnt use. One of the pillow case was stained but they very quickly changed it after we called. Requests for ice buckets, extra toiletries etc was also responded to fast.
Some of the mini bar drinks were complimentary which I thought was nice. Also free wireless in the room but sometimes the signals are quite weak, depending on which spot in the hotel you're at. No pool, but a very small gym which looked very un-used.
There's only 2 dining options in the hotel - Nectar at the lobby level (breakfast venue too) and a rooftop bar Halo. The bar is quite a nice place for chilling out if you get a nice breeze going. Otherwise, a big local market is available 5mins walk away.
I was prepared for a sad breakfast spread after reading the reviews and it was indeed quite sad. You get 1 order of your choice of eggs and sausages etc, and the rest of the spread was simple stuff like porridge, one type of dim sum, a small cheese platter, smoked salmon, cold cuts. There's of course fruits, cereals, and coffee/tea. Nothing fanciful but I actually think it fills you up suitably.
I have this review as average although I think the rooms are quite good due to its location. I'm a local so its not so bad, but for visitors it may be abit boring here. No shopping within walking distance, although there's Chinatown but a good 3-4 bus stops away. The hotel is also about 10-15mins walk away from the nearest MRT, Outram. If the weather is hot, the walk will feel much longer.
This hotel is probably not ideal for a staycation or someone who's a 1st time visitor to our country but will be fine for someone who's looking for a good night rest with good accessibility to the airport (right next to a major expressway).
Rating given:
This was a staycation choice for a farewell for a close friend who was going overseas for a while, plus a good 60 days advance purchase deal. The room reservation was
also kind enough to grant me an upgrade due to my iPrefer membership.
The 2 Executive Suites I had were well maintained, very clean, and very roomy at 64 square metre, although some of the furniture looked worn out. A long couch big enough for an adult to sleep on in the living room was a luxurious touch. The bed was super comfy too! And mini bar was free - the issue with this i will address later. There's also complimentary wifi in the rooms, and I was given a complimentary fruit platter plus some chocolates, nice! There is also the cute nespresso machine in the suite which came in handy.
Breakfast at Carousel was excellent in terms of quality and quantity, eat here! The C;ub Lounge on the 15th floor serves TWG teas and machine coffee but you get complimentary high tea from 3-5pm - British high tea but refillable. Come 5:30pm - 8pm you get alcoholic drinks plus a small variety of tapas-like bites. Quality was just alright for me.
Didnt try the pool but popped by to have a look - it was rather empty although on a weekend and also small-ish in size.
The following are issues to me though:
Rude attitude at lobby area – one of my guests was waiting for me at the lobby couch when he was approached by a staff member who asked me if he was a hotel guest. When he replied he was waiting from some friends to check in together, he was told he was not allowed to wait there if he is not a guest. I think he didn’t quite get the idea that my friend was not a guest YET but GOING to be one. When asked why, the staff member said they encounter some members of the public sleeping at the couches but my friend was obviously not sleeping at that time. I suspect the staff member realized at some point thereafter and came back to apologize to my friend but I feel it should not have happened in the first place, as it would have been a rude shock to anyone. In any case, it didn’t seem logical in the first place that members of the public were not allowed to be at the lobby.
L'Occitane toiletries / housekeeping issues – when I was granted the upgrade, I was given a list of entitlement for Suite guests which included my favorite - L'Occitane toiletries. But when I saw there were only the hotel’s in-house toiletries in both rooms, I made a call to housekeeping to ask and was told some checks would be made. Half an hour later I was still waiting in the room and decided to call again and this time spoke to a different person who told me the same thing, that checks would be made. 10mins later, my doorbell rang and a lady from the housekeeping brought up this pack of Chopard toiletries and asked if this was what I was asking for. I said no and showed her the print-out of the email – she said the hotel does not have such brands. I was planning to visit the Club Lounge after that and brought up the toiletries to see if anyone can help. The staff at the lounge said that all suites are given the Chopard toiletries now and the hotel doesn’t hold the brand, but said he will check for me and someone will call me back at my room. About half an hour later, the housekeeping brought me the packs of L'Occitane toiletries. I find it very odd that what the hotel apparently did not have could magically appear after making some calls. I am really fine with having house-brand toiletries, but if it is stated that that is one of the perks of the suites then I look forward to the extra treat. If the hotel cannot commit to having that particular brand of toiletries available, then it is better not to state the brand and just say ‘luxury toiletries’. Otherwise the above incident will make me wonder if hotel is trying to hold on to the toiletries for some reason and not provide unless the guests repeatedly asks for it.
The ipod dock was also missing in my room but I did not ask about that since I had no use for it. But again, for someone who was expecting it, it would have been a disappointment.
Bottled water – I called to ask for 4 more bottled water (on top of whatever is in the mini bar) for my room as I get thirsty quite often. Shortly, a staff brought me the 4 bottles and told me it would be chargeable at $5 per bottle, and I thought he was kidding from the way he said it. I later called the housekeeping only to be told that yes, it is indeed $5 per bottle. I know the min-bar is free and I would understand if the hotel wants to charge for any additional soft drinks etc but I have never heard of anyone charging $5 per bottle, it is ridiculous. And why was it that I was not told when I requested for it? Plus there is no signage in the room anywhere to inform guests about it. Ultimately, the housekeeping agreed to waive the charges and let me have them at no charge when I expressed my displeasure and asked for someone to collect the 4 bottles back. But this also means that a guest who did not know because there was no way they could have known will get a rude shock upon check out. I seriously think the hotel should review this. If not, the hotel should just simply revert to the good old standard of charging for everything except bottled water.
And in fact, I was informed that the mini bar is replenished once a day and I had assumed it meant it will be topped up maximum once a day AFTER I have consumed the first round of the contents. The word ‘replenished’ is misleading and should be rephrased.
A minor issue was that there was supposed to be a personalised check in at Royal Club Lounge for Suite guests / Royal Touch member but I never got that, nor was I ever acknowledged for being a member throughout my stay. Again, I would have been fine except that I was expecting it as it was listed all in the same email. The hotel has to improve on its member acknowledgement.
The conclusion is that while the hardware is perfectly okay, it is the software i had issues with. They need to buck up on it, given its reputation as a 5-star hotel.
Rating given:
Was recommended this place and a specific stylist by a friend of mine as I was getting bored of my hair. Surprisingly, it was not crowded on a Sunday afternoon.
Was seated quite promptly and the stylist came over to talk to me. I was actually expecting her to recommend some styles as she is quite senior but she didn't, and instead passed me some books to browse through. Not sure if it was supposed to be like that but I heard from the grapevine that some stylists dont recommend because they do not want to be saddled with any kind of responsibility for how it turns out.
I picked one, and the new colour for my hair. The stylist gave a few advice on the things to look out for for the colour I picked, which was nice.
The stylist took off a bit of my length before washing my hair - nothing fantastic about the wash nor the products. The colour came next, and all was quickly done with no fuss. The stylist was shuttling between me and another lady but totally okay for me as there's no point in her standing her and watching the colour set in.
Then came the supposed treatment which I asked to take as a package - cut colour treatment $189. Again, it didnt feel anything special and no one explained to me what the treatment does.
Finally the cut. The stylist was quite meticulous with the cut, even explaining to me that she was using a razor to shave off the hair ends at the nape of my neck before actually starting the shave - I would have panicked otherwise. The end result had some resemblance with the picture which I thought reflected good skills I guess.
Ginger tea was served during my 2 hours there, plus magazines. There was also initiative to bring me some more magazines when I was finished with the 1st 2.
However, the way the chairs and slots for the tea and magazines were not friendly at all. You cant reach them if you're seated. At all. You either need to reach to your far left / right or bend down. Quite annoying for me.
I quite liked the cut, and have received compliments about it. Plus the price is reasonable too. Worth a return visit for me.
Rating given:
Had the opportunity for a business lunch here ~ I walked past this place a few times but never did realized it is a Aussie cuisine sort of place.
The place was understandably quiet on a weekday 12:30pm with just a few tables occupied, mostly looking like business lunches. The have a open kitchen concept, plenty of sofa seats, and the non-sofa ones comfortably spaced out as well. It looked like it would make a great for a date at night!
They have quite a variety of choices for lunch alone: ala carte, the Executive Set Lunch ($68 for 4-course), or the 2 or 3 course Daily Set Lunch ($38 for 2-course; $42 for 3 course). We both took the 2 course as 3 would be too heavy for us. The bread is an extra order.
StoneHearth Flat Bread ($11 for 1 portion) - served with extra virgin olive oil, butter, dip - there's 4 choices of bread and you can pick 2 halves for that 1 portion. We had the Truffled Kalamanta Olive Flat Bread and the Wild Fire Spiced Flat Bread which were both very good, especially the olive bread. It also came with a macadamia dip (the dips change daily and are made in-house) which was excellent!
Barramundi (choice of chicken, beef, risotto, or this) - preserved lemon, vine tomato, whipped parmesan potato, extra virgin olive oil - The best fish dish I have ever tasted in a very long time. The 2 chunks of fish was very fresh and its skin grilled to perfection and adequately salted. The whipped potato was a little too fine for me, almost too smooth to taste like it should be.
Valrhona Chocolate Soup (no choice of desserts) - Black pepper ice cream, sesame crisp - this was recommended to be the specialty and it indeed was good! It came in what looked like a giant spoon with the top bit baked to harden a bit more while the insides are still liquid (literally soup). The accompanying ice cream didnt taste like anything black pepper though but the sesame crisp was quite nice although it could have been a bigger piece.
Service was quite good and the staff is very efficient at clearing your plates and were very attentive in fact. No grouses here.
The ala carte prices seemed reasonable altho not exactly cheap but I suspect they may find it abit hard to get attention due to the stiff F&B competition at RWS. I also did not expect to see a $68 lunch set to be honest.
I probably not return on my own as although the food was good but it was not too exciting either.
[Sorry no pictures of the food this time!]
Rating given: