Ben & Jerry’s (Suntec City)

Well... won't comment on the ice cream since for such ice cream retail, the taste and price are the same every where. Staffs are quite ok though I've encountered better staffs who are friendlier. However the place is real small and cramp. Many of the times I went, there were no seats. Except for once we went when the shop is near closing.

Better to purchase the ice cream and eat walking around rather than wait for seats to be cleared and tables wiped. And due to the low number of staffs at each outlet, this outlet was no exception. The speed of clearing tables wasn't there and a few times, customers have to push away the used cups and spoons or throw the used utensils away to use the tables.

The first thing that caught my eye was the conspicuous protrait of a field with the Ben & Jerry's signature cows and perfectly-shaped clouds.

The walls were brightly coloured with yellow, purples, and reds, and damn was the place nicely decorated. Figurines, bells, toys, and accessories of cows flooded the place, with a small area at the corner to sell their other mechanise.. but seriously, who the hell in their right state of mind goes to Ben & Jerry's to purchase tie-dye t-shirts, which I swore could be the offical outfit for the annual *** pride march, or some other mambo jumble on display?

There was even a mini hall of frame which showcased showy testimonies and photographs by past satisfied customers. Yes, the place definately accomplished their goal if they had aimed to look like a pre-school playground, but in a positive way.

For obvious reasons we ordered ice-cream, 3 scoops for $8.50 on a waffle plus a topping of your choice. The scoops and the topping were rather measly, so I'll say it's a little on the expensive side. Ice-cream was good (like what you would get from a tub) and the free water was definately a good call. People could die out of chocolate overdose there I tell you.

However, on the down side, though the server did suggest their best selling flavor the "Mudslice", she almost looked like she was rolling her eyes while talking to us. Furthermore, there was no harm letting us try a few flavors before deciding right ? That would be awesome customer service. What's worst, another counter staff just suddenly said "*****" really loudy while we were eating. She wasn't directing it at us or anything, but really, this sort of thing should be kept out of customers' ears.

Polish up on the service.