Cabello Casa

I rebonded my hair for $235 in cabello casa(Toa Payoh) which i thought was expensive but just wanted to give this place a try since Alan Tan convinced me that they use good products. I washed my hair on the 3rd day just to find a fairly large area of the inner section of my hair curled. The rebonding was not done well.

Ive been rebonding my hair for the past 7 years till today and never experienced this problem once. I went to them and they told me they have to wash and blow-dry my hair to see where the problem was and I agreed. They washed and then ALAN TAN took over to blow dry my hair. He started pulling my hair straight and drying it. I called over to my sister to help me observe whether there were any apparent curls.

My sister pointed out to him to where she observed the curls and he started being rude telling her to “zip her mouth and sit down”. I started talking he stopped blow drying my hair and said “Do you still want me to blow dry your hair?” and even told me to “ZIP MY MOUTH”. He also said he is the stylist and that we should zip our mouth. I pointed out that I am the one paying and he said “ SO WHAT?”

He also said “SORRY LAH” IN THE MOST SARCASTIC, ARROGANT MANNER

From the beginning it was apparent that he didn’t want to assess or re-do my hair. With that attitude he started giving reasons like because I tied my hair up etc. I even saw him gossiping with his team on how to handle my problem.What really ticked me off is the fact that he was not being apologetic and was very rude, I’ve never been treated this bad.I wouldnt have minded him not re-doing my hair but to give me an attitude and being aggressive is something I mind.I treated him with respect, i deserve the same.

When I told him Im going to write a feedback on him, he got cocky and said “Sure go ahead”.

I WOULD NEVER GO BACK THERE AGAIN AND I GOT THE WORST SERVICE EVER! IM TOO APPALLED BY HIS BEHAVIOR AND ATTITUDE!

If you decide to go to this place and if you

ALAN TAN NEEDS TO LEARN HIS MANNERS AND TREAT HIS CUSTOMERS RIGHT.

i am a regular customer for cabello casa. Due to the director's professionalism and good customer services, i have been going there for the past many years. The price stated at cabello casa is very reasonable and afforable. it has got good recommandation when u comes to problem of deciding what kinda of hairstyle which suits you. Another thing to add on, the salon has won the Matrix hair extravaganza 2009-promising stylist award. For those who have no confidence towards the salon, the award has already proven everything. The location of the salon is at the heart of toa payoh. It is easily reached and has good accessibility. It is defintely one of the best salon i ever went!