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2.8
from 1 to 5
383 Sin Ming Drive
SingaporePostal code: Show postal code
Telephone: (65) 6552 1111 / 6552-2222
Website: www.comfort-transportation.com.sg/
Category:
Services » Transportation
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Overall Rating:
26
My dad is a Comfort cab driver but I seldom take cabs (unless he is giving me free rides). He has to pay over 900 dollars a week in cab rental so I guess that explains why the taxi fares are getting more expensive. I only take cabs when I need to go to the vet with my pets, to the airport, or out on a shopping spree. Most of the time the cab drivers are friendly and helpful. They will help with the lifting of the luggage or heavy stuff into the boot. Though some Comfort drivers like to take a longer route to earn extra income. The Comfort booking hotline is automated and I love it. It saves me trouble from booking a cab whenever I need it. I have no problem hailing a cab even though I am carrying a pet carrier.
Overall, the cab drivers with Comfort are okay. I have met cab drivers in KL who are simply horrible, rude and greedy.
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130
They have the biggest market share and whenever they decide on a rise, the others will follow suit. Now, there is this diesel surcharge!!
But what to do, you need to take taxi and the taxi driver needs to earn a living, still have to pay, but probably have to think before taking a cab. Hopefully, lower demand, the supply of taxis will stabilise (i.e. not any guy just join as taxi driver), thus the taxi drivers will still be able to earn a decent income.
But I simply refuse to call the Comfort taxi hotline. They keep saying their drivers have no right to reject bookings, but I still see "on call" taxis running all over CBD and yet I can't get a taxi!!!!
And, I don't know if it is bacause they have changed their system, now I can't get onto the automated line and always have to wait for the operator. AND the operator also busy and cannot take my call!!!! Waste my $ making the call and listen to music!!!
Now, I only call SMRT taxi hotline as it is automated line and I usually get picked by a driver within a minute, although Thursday and Fridays nights may be hard to get picked (I work in CBD)
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11
The taxi fares are killing my wallet now that it jumps $0.20 each time instead of the old $0.10.
Another gripe I have about Comfort (and all other cab companies in Singapore generally) is that it's either there are too many cabs on the roads, or none at all.
The 'none at all' part conveniently happens when it starts raining. Suddenly all the empty cabs on the road just magically disappear.
Did they go take shelter because their roof is leaking? Are their windshield wipers all spoilt? Are they afraid of the rain? Did they forget to bring their jacket? Are they waiting for desperate customers to call the taxi booking hotline?
We'll never know.
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