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1 Review for “Cotton On (Hougang Mall) ” - Shopping
113
it was a really foolish inccident. i went to exchange 2 tops from cotton on that were meant to be gifts but in the end found unsuitable.
in the store, i was browsing and asked for a price of a tank top from a lady. she told me one for $13, two for $20. i took one.
with some balance, i took a shorts which also states 2 for $20, assuming 1 piece is also around $13. i exchanged them with my original items at the cashier, paid the balance and left.
it was about 5 minutes later i looked at the receipt, and it says 1 pair of shorts for $19.90. and i remembered two for $20. thinking that its so foolish of me that i could have just paid 10cents more and get another pair of shorts, i went back to the store and asked if i can get an additional pair of shorts.
i was then told that they only allow one exchange.
alright, i admit it was my fault i did not check properly initially and i cant blame them. but id really appreciate it if the cashier who attended to my exchange told me i could just top up 10cents for another pair of shorts.
lesson learnt, please check properly next time.
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