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3.0
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NA
NASingapore
Postal code: Show postal code
Telephone: (65-) NA
Website: www.hyatt.com/gp/en/?_requestid=6296
Category:
Hotels and Travels » Hotels
Loyalty Programme for Hyatt properties
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Overall Rating:
264
his loyalty programme doesnt have an office in Singapore but it works online just fine. Its essentially a free membership and you get to accrue points for eligible hotel stays and dining at the hotels' establishments too. Points chalk up slowly but dont expire if you have a minimum of 1 transaction each year - which is easy to achieve. Points can then be used to redeem hotel stays etc but you require massive points to do so eg. Hyatt Singapore requires 14,000 points just for 1 night.
If you forget to produce your member card, you'll have to email the hotel outlet directly for them to do the necessary accrual.
My gripe is that some staff are not familiar with dining accrual as sometimes when I present my card they say indicate that the points are only eligible for stays, which is not true.
Guest service is via emails which is not too friendly as response time is slower.
Can be improved.
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