Lilies Of The Field

Chanced upon this online shop that sells various tops, dresses and bottoms. But it seems to have more tops and dresses than bottoms. Although I seldom find an item that I really like and bother to go to the trouble to purchase it (including the transferring of money, waiting for the item to be sent to my house etc. Yes I find online shopping very troublesome!), I find that Loef sells rather decent items. If I were in a shop, I would probably have tried on most of them and bought more than what I already have gotten!

I have been rather skeptical about shopping online, mostly because I can't try the clothes. So I usually limit my purchases to dresses and flair clothing to avoid fitting problems. I'm also rather concerned about the quality of the product, especially since I had a couple of bad experience over the past 3 years which contributed to my skepticism towards online shopping! What made me less worried about shopping at Loef was the fact that their items would often sell out in a matter of days after posting, which led me to infer that they have regulars who constantly go to their shop and trust their products.

What I don't like about the shop: There is additional mailing cost on top of the price stated. I guess it is common, but I tend to prefer other blogshops that have the mailing cost already included in the price.

What I like: There's honestly all to like about this shop in terms of service and quality. As for preference, it is hard to say as each individual has different taste. But if you find that their clothes is to your liking, you could consider visiting this shop more! Why? 1. Consistent. They consistently update their items twice a week - sometime midweek and end of the week. So you always have something new to look forward to! 2. Good service. I remember purchasing an item from them which was not the color reflected on their website. I was rather disappointed and wrote in to them, and was really pleased with the way they handled my "problem". They offered to refund me for the item and pay for my mailing fees. Since I already washed the dress and couldn't send it back to them to re-sell, they offered me a discount on my dress which they could send to me in credit form for my next purchase, or direct cash transfer to my bank account. This problem was settled in a matter of 3 exchange of emails! I think this is good customer service and there's much to learn from them! Also, I later realized that they included a note on their website to inform other customers of the difference between the color of the dress on the picture and the actual color. Goes to show that they are concerned about putting up accurate information and immediately made changes upon receiving feedback! 3. Quality. While I have not shopped a lot online, I was particularly pleased with the quality of the material used. There's no need to worry about the dress expanding after wash or loosing its color. 4. On time. I have made 3 purchases at this shop within a period of 1 month. As I usually make my purchase on Friday or over the weekend, they can only mail it to me on Monday and I am always very glad when I receive my package on Wednesday - showing that there is no delay in mailing the items!

All in all, I have been very pleased with the quality of the items and the service and will definitely introduce friends to this site! :)