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Services » Transportation
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Photos of Singapore Airlines - ServicesPhotos of Singapore Airlines - ServicesPhotos of Singapore Airlines - ServicesPhotos of Singapore Airlines - ServicesPhotos of Singapore Airlines - Services

Singapore Airlines has evolved into one of the most respected travel brands around the world. We have one of the world's youngest fleet in the air, a network spanning five continents, and the Singapore Girl as our symbol of quality customer care and service. Customers, investors, partners, and staff — everyone expects excellence of us.

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    » 15 Reviews for “Singapore Airlines ” - Services


  1. Lucardia
     234
          
     27 May 2008 at 11:04 pm

    Taking a ride on Singapore Airlines is akin to being treated at a posh restaurant. Expensive and sometimes good.

    Rides on the planes vary greatly in comfort, entertainment and space when you factor in the choices and different kinds of seating arrangements which you are provided with. Add to the fact that they also provide online check in services and a world famous service standard and there's just a lot of expectations for the Airlines to fulfil.

    Personally, i've taken many rides on the airlines due to good fortune and thus far, i'd say there are still areas for improvement at this point.

    Service itself is across the board good with the ability and flexibility for the customer to choose and request for even the most mundane things like special food choices and seating arrangements.

    The plane itself however, differs greatly on which flight you catch on the way back. First class seats and service ranks up there with the best and if you are fortunate enough to be allowed the side seat in the captains room, the view isn't really magnificent unless during the take offs and the landing sessions. Captains i've met thus far are very chatty individuals however.

    For first class/business class seats, the amount of leg room and comfort is generous and the seats padding is also thicker and softer for maximum comfort. For the economy class seats, taking the Boeing series as a gauge, they can range from being extremely cramped to being mildly accomodating depending on your luck. Personally, i'd go for the isle seats along the center and hope that the flight puts me on a Boeing 747 for reasonable comfort.

    Flights by SIA are also smoother by far to its competitors whereby i've had a really bad experience of hitting an air pocket and having the stewards and stewardesses flung to the ceiling with some injuries.

    All in all, flying with SIA have been pleasant but the seats can do with a little more space for economy. Otherwise, i'd still say its a good way to fly.

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    Rating given:4 stars
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    Comments on this review:
    1. $money$
      $money$ said:
      there seems to be more news recently about being flung to the ceiling, it sounds really scary...
      19 Jul 2008 at 7:52 pm
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  2. yonghweefoo
     5
       
     27 May 2008 at 6:36 pm

    Flew to Bali a couple of months back with SIA. It was a great experience overall! Didn't try the in-flight entertainment as the trip was kinda short and I had my iPhone with me.

    They dished out a hot towel just before take-off and it calmed my nerves. Great! Food wasn't too good but I was hungry so it wasn't a problem.

    A great way to fly even though the tickets are expensive.

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    Rating given:4 stars
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    1. His Food Blog
       144
         
       27 May 2008 at 2:18 pm

      Singapore Airlines is truly a great way to fly! I agree with Feizhu that they offer excellent in-flight entertainment. I commute to Australia pretty often over the past few yrs and compared to Qantas, their movies and games on offering are very good.

      Although leg space is always a problem for me in budget flight, it is not same for me in SQ. One thing I particularly look forward to when I board SQ each time is that they dished out local newspaper on board - TNA and ST!!! Oh and not forgetting local delights like Mee Goreng for return flight.

      Sad to say, standard of the Singapore Girl has fallen over the years from looks to service - Blah - but nevertheless they are still a looker compared to the aunties in BA.

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      Rating given:4 stars
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      Comments on this review:
      1. Bobo
        Bobo said:
        Erhmm You referring to my sis? :P
        27 May 2008 at 5:49 pm
      2. His Food Blog
        His Food Blog said:
        Wahaha... You mean that auntie I met at Dim Sum and KTV?!?!... hahaha
        27 May 2008 at 6:02 pm
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