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2 Reviews for “Swensen’s Cafe Restaurant (Park Hotel Orchard) ” - Restaurants
74
I've been here a few times and my intial visit was not a good impression as they didn't served me the correct order. My gripe during my first visit was that we had to wait for a long time due to the long queue.
My recent visit brought about another gripe, the omelette wasn't that springy or a little watery. It was slightly near to cooked. Not what I preferred.
Even the Salmon Chicken for the High School Musical 3 promotion was slightly overcooked.
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43
Went there for ice cream with my family last Friday as I have free voucher from my insurance agent.
We arrived at the entry to find ourselves waiting for 5 minutes before I decided to walk into the restaurant to look for service waiters. I was then greeted abruptly by the Manager who jus brushed me aside asking me to wait outside. By the way, while waiting in the queue, there was service waiters around but they completely ignored us!
Anyway, we were then ushered to our table and they took our orders. We then witness another complaint scene a table next to us. A couple probably leaving already complaint about some problem with her food (she actually put it separately on apiece of tissue paper). I didnt exactly hear what was being said but she looked pretty angry.
Anyway, we had our ice cream and left. Was thinking whether was it the place was too big or was it insufficient waiters/waitresses or perhaps a case of disorganized team of people.
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