True Beauty Studio (Toa Payoh)

It was worse services I never had before. On Jul, I going to the shop to eyebrow shaping. The china sales girl suggest me take eyebrow Threading which last more longer then eyebrow shaping. If I sign package for 10 sessions, it will more cheaper. She keep promote - saying the package no expiry date, so even I am not comfortable with the location, I still can use anytime when I come down. After do the service, I felt her skills still ok & she mention that I can look for her anytime if I am fine with her skills. 2nd times which is on Aug I go down, the china girl who sales to me say she is busy with another client, so arrange another china girl do for me. It is very uncomfortable & her skills also cant make it. I did not do much complaint on this. 3rd time I go down which is yesterday, 6:10pm I reached, I intend to get back the 1st china girl help me to do. She said she is busy. So I wait and shop around. Within 40 mins, I go to the shop 3 times to check if I am available to do or not. 4th times, I ask again, the china girl said still need 1 more hour! I start saying that I am come down here for eyebrow threading which can done within 10mins & now I have to wait almost 2 hours? Then she assign me to another shop, which is same company. Near KFC (mainly do medi & pedicure). I walk in, there is 2 china girl at there serve 1 client. Both of them said they are busy & no time do for me! I start angry and say what is the service now? One of the girl say they have 2 more appointment client will come in soon & said I can wait here. If the client did not come on the time, they will "HELP"me do. I am very angry & said: this is not HELP, I have pay for the package. I am waiting for 1 hour & now still want me to wait another hour? If you all cant do, then refund the money, if cant, ask your boss come out". They refuse & sure wont let me approach to boss too. Another girl ask me cool down & she help me do. Just wait another 10 mins. When be my turn, she said she don know how to do eyebrow threading, she just help me do simple eyebrow shaping!