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1.4
from 1 to 5
391A Orchard Road
#16-00 Ngee Ann City Tower ASingapore
Postal code: Show postal code
Telephone: 67329555
Website: www.truespa.com.sg
Category:
Beauty and Wellness » Spas & Massage
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Overall Rating:
1
A truly disappointing experience.
The facilities are good at first glance with an ample waiting area and 2 couple rooms.
Quality of massage was however poor and the masseuses were Hokkien touting aunties with no clue about aromatherapy.
The massages do not start on time so expect to wait 45 minutes despite prior booking.
The spa consultants promise that only 3 days advance notice need to be given for spa bookings but after signing on the dotted line they will tell you that bookings require at least 30 days advance notice!
The establishment is clearly oversubscribed beyond reasonable capacity so don't expect to be able to use the couple at all.
- 2 more comments »
Login to add your comment. Or, Register for an account now. It's free!Hmm... jz read someone complaining about them in the papers about the same point as well.
27 Dec 2007 at 9:48 am
The Spa business is so competitive these days and yet they fail to provide min. service. Sad...
27 Dec 2007 at 11:23 am
We have also encoutered similar poblems: No one picking up the telephone: Same Jordan who claims to "assist" when we want to enforce obligations of True Spa. Same "**** &Bull" story evreytime. CASE
17 May 2008 at 2:45 pm