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3.0
from 1 to 5
1 Jurong West Central 2,
#01-16C Jurong Point Shopping Centre, SingaporeSingapore
Postal code: Show postal code
Telephone: (65) 6790-1185
Website: www.uobgroup.com/
Category:
Services » Banks & Hotels
UOB provides a wide range of financial services through a global network of branches/offices and subsidiaries/associates: personal financial services, private banking, commercial and corporate banking, investment banking, corporate finance, capital market activities, treasury services, futures broking, asset management, venture capital management, general insurance, life assurance and stock-broking services.
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2 Reviews for “UOB (Jurong Point) ” - Services
424
Since its Service Month, I'll write a review on this UOB outlet @ Jurong Point. This outlet is pretty big i must say with a large banking hall that could accommodate at least 50 standing persons at one go.
At the entrance, you will be greeted by 4 automated tellers and a reception that made the entire branch looked like its only got the front part. The staff were helpful and you could get efficient information at this reception. If you are accessing normal banking administration like account or checking items, you could just walk in and join the queue at the main banking hall.
I was once there 5 mins early to the bank opening its doors and there is already a queue forming at the entrance. Upon entry, I still had to queue for 30 mins before its mine turn though there are only about 5 to 6 customers before me and there are 2 counters opened. One was served by a tired inefficient banking staff and another had too many questions to ask her superior. So while i waited, frustration started to build and when its mine turn.... It just took 2 mins... and I'm all done.... so i guess banking staff needs to warm up as well...
The entire branch is kept clean and facilities well maintained.. I was watching the cleaning lady doing her usual rounds and I must say she did an excellent job. Best of all, she could do her work without hindering the waiting customers be it if they are in her way or sitting on the couch she is cleaning. Excellent job i must say.
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27
This bank is located right behind the escalator at the old wing. Its front counter dissimulates the large interior. It is 1 storey but it is fairly spacious as you make your way in, you see various seating areas with beige cushion. Overall, it looks classy. There are a few cubicles where you go to open an account or take a loan, but I find these cubicles too exposed. Everyone who has to queue at the counter has to pass the cubicles.
The ATM and cash deposits machines at located near the entrance inside the bank, the area looked large and bright.
On the whole, the bank looks upmarket, so I guess UOB really has improved over the years, at least in appearance.
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