We were just outside the Watson’s Personal Care Store when my wife decided to buy her usual face powder. It was supposed to be a grab and go affair. But, it took a little longer than usual. What happened was, when the cashier was about to scan her purchase, she immediately told my wife that there is a promotional value set which cost a lot lesser (U.P.$24.50 now $12.25). It even includes a limited edition special foundation case. The usual Za two-way foundation refill would have cost us $17.50. This makes good economical sense considering the inflation right now and the savings that we gained. As she was unable to leave her station, she asked one of her colleague to fetch it for us.
The queue was already building up and my wife was feeling a little embarrassed. She offered to rejoin the queue but was assured that it was not necessary. Upon settling the payment, we left the store feeling impressed by their service toward customers and the effort rendered to us. It truly makes our day!
As we made our exit towards the shopping mall, we felt that such good level of service should not go unnoticed. Not to the public and certainly not to their management. We decided to turn back to ask her for her name. And she is Nurulaini Bte Saiful Anwar.
Overall Rating: »
1 Review for “Watson’s Personal Care Store (LOT 1) ” - Shopping
34
We were just outside the Watson’s Personal Care Store when my wife decided to buy her usual face powder. It was supposed to be a grab and go affair. But, it took a little longer than usual. What happened was, when the cashier was about to scan her purchase, she immediately told my wife that there is a promotional value set which cost a lot lesser (U.P.$24.50 now $12.25). It even includes a limited edition special foundation case. The usual Za two-way foundation refill would have cost us $17.50. This makes good economical sense considering the inflation right now and the savings that we gained. As she was unable to leave her station, she asked one of her colleague to fetch it for us. The queue was already building up and my wife was feeling a little embarrassed. She offered to rejoin the queue but was assured that it was not necessary. Upon settling the payment, we left the store feeling impressed by their service toward customers and the effort rendered to us. It truly makes our day!
As we made our exit towards the shopping mall, we felt that such good level of service should not go unnoticed. Not to the public and certainly not to their management. We decided to turn back to ask her for her name. And she is Nurulaini Bte Saiful Anwar.
Keep up the good work!
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