Winfinity (S’pore)

I also have bad experience with Winfinity. When my Fujitsu air con broke down, I checked the internet for error codes indicated by the LED flashing patterns. At the same time, I also called Winfinity to send down their repair technician. The technician did some test and informed me that the motherboard was damaged. The repair cost was very expensive and it is as good as changing a new set of multi-split Aircon. According to the error code, I recalled something to do with low conductivity of cables. As I am a electrical and electronic graduate, I decided to do some testing on the conductivity between my blower and the compressor. True enough, there was a circuit break in the wiring and I was able to reconnect it and problem solved. This incident showed that the technician from Winfinity are not properly trained to trouble shoot. I strongly do not recommend Fujitsu aircon not because it is not a good brand but because the sole distributor Winfinity sucks!

Service is slow and bad. Ask to service air-con not cold. Have to wait 10 days to come to check. After checked, was told that the 2/3 way thermistor need to change. Changed and paid total $214 including transportation. $80 for transportation that was so expensive. The parts was guarantee for 3 months. Not even 3 months the same problem happen. Different technicians came to check but within a few hours the problem came back again. Now instead of solving the initial problem, were ask to change & pay more parts which said to be faulty. If again the other parts are changed & still the same problem, when is going to end. End up keep paying for more excuses for parts exchange. Ask the Service girl what happen if the same problem happen. Answer was parts wear & tear, no guarantee. So funny, so after change parts again, next day problem again. You have to pay & pay.